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Incorrect Elevation Gains Apple Watch

RonHuizenga
Shkhara

Hi All,

I use Strava on my Apple Watch Series 6.  For the past few weeks (since last OS update), elevation gains (outdoor ride) have been way off, reporting at least double what they should be.  Is anyone else experiencing the same?  I removed and reinstalled Strava on my watch and phone, but that hasn't made any difference.

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hi All,

Sorry about the confusion.  There's no new release, the fix was applied to the current release.  So if your watch is up to date, the problem should be resolved.  

Give it a try and let us know the results.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

26 REPLIES 26

usirotina
Mt. Kenya

Just experienced the same with a hiking workout. Just compare the elevation gain between the two screenshots. I also checked with my friends who did the same hike and tracked with Garmin and Suunto - they didn‘t experience this import issue and their data on Strava is correct and aligned with original devices..

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I’m keen to hear an update from Strava explaining when they will finally deal with this issue.

RoWi
Mt. Kenya

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Broken (again?) with watchOS 9.6 and Strava 319.0.0

However the Strava button „fix elevation“ worked .. would be nice if it just works again 

levymetal
Mt. Kenya

Just wondering if there’s an update on this? I use the Workout app on my Apple Watch to track my activities then I sync them with Strava later. The Workout app shows the correct elevation during the activity, and the Fitness app shows the correct elevation after the workout. However, the elevation in Strava can be off by almost double. Correcting the elevation does work, but it would be nice to avoid having to do this. 

I tried to correct the elevation to reflect the correct numbers, but it did not work . Any help would be great.

Jane
Moderator Moderator
Moderator

Hi All,

Sorry about the confusion.  There's no new release, the fix was applied to the current release.  So if your watch is up to date, the problem should be resolved.  

Give it a try and let us know the results.


Jane (she/her)
STRAVA | Community Hub Team

I’m keen to hear an update from Strava explaining when they will finally deal with this issue.

Just adding a fresh comment (6-19-2024) that this issue HAS NOT BEEN RESOLVED!!! Jane the moderator has responded over at least two different threads over the course of the last 18 months stating that it’s fixed or an update is available or we can calibrate our watches instead. These are all dodging the larger systemic issue. Strava attempted a roll out of a difference manner in calculating metrics and is forcing their obviously incorrect algorithm onto our profiles and refusing to allow the devices to override with presumably the correct information. 

Strava team please either revise your baseline calculation methodologies or give us the option to permanently refer to our Apple Watches Health derived data instead. This 18-24 months long issue cannot go any further. 

I consistently have wrong readings. My Apple Watch Ultra is very precise with measuring elevation. Strava is off by 50%. Why can it not simply use the data provided by the watch? All analysis like SAT is of as well (obviously). This makes Strava in-usable. A Fenix user has same height data as the Apple Watch Ultra. So it is a Strava problem. AW: 485m, Strava: 324m