(RESOLVED) Strava not synching with Garmin Connect

[Simon9855]

I saw in the status page at 11am US Eastern that "Uploads from Garmin are currently delayed" https://status.strava.com/ but that message went away.

I have revoked and reconnected Garmin with Strava and vice versa, and attempted to upload test walk/runs to see if synching is working. It has not. 

[Simon9855 · Accepted solution]

cc: @JAM 

The test "treadmill" activity that I put into Garmin Connect about 20 minutes ago synched to Strava at approximately 12:30pm US Eastern 03 March 2024. The synchronization issue may be delayed, but it is effectively "resolved". However, the race I ran this morning did not sync to Strava. As a last resort, I manually uploaded the activity into Strava:

1. I went to the activity in Garmin Web Connect: https://connect.garmin.com/modern/activities 
2. I clicked the Cog wheel ⚙ and selected Export to TCX (Export Original could also work, but I didn't test it out)
3. I went to Strava and upload activity > File https://www.strava.com/upload/select 
4. After editing the activity, there's an orange button towards the bottom for saving activity.

I know how difficult and frustrating it is it to not find answers or workarounds when it comes to things that should automatically work. I hope this helps people who are trying to sync their Garmin activities to Strava.

[Simon9855 · Accepted solution]

@sds @tfmorris You may need to revoke permissions from Garmin and re-add it to sync with Strava:
1. Revoke access: https://www.strava.com/settings/apps
2. on the right hand side, you should see "Connect with Garmin"
3. Make sure data is shared from Garmin to Strava if that's the issue.
4. Manually add a test activity on Garmin using your device.

You can disconnect Strava from Garmin Connect Web but Garmin doesn't make it obvious where to re-add synching with Strava: https://connect.garmin.com/modern/settings/accountInformation

Once your test activity shows up on Strava, the synching is back to normal. However, in my experience, I did not get the original missing activity synch'ed. The workaround is for the specific missing activity after your synching issue is considered resolved. 

[HelaG]

Same here in Toronto. My run this morning (March 5) did not register on Strava, though it is in Garmin Connect app. Frustrating, but I’m also glad to know I’m not the only one.

[HelaG]

Update. My run from yesterday finally synced with Strava today (March 6) after I disconnected and reconnected with Garmin on the Strava app this morning.

[wanless]

Ditto for me in Vancouver. Nothing has sync'd since yesterday morning. That's 6 activities total. I've had to export TCX from Connect and upload the file in Strava.

[Craig444]

My ride from this lunch time hasn’t sync’d either. Hoping it will later.  It’s a right pain when this happens. 

[vinothkumark]

Same issue in USA. I have issues with activities not synching from yesterday evening. I am using Garmin Forerunner 245M. But I can see my connections using other models having their activities synced. 

[Mararunnerling]

My Garmin activity this morning still not loaded into Strava yet, it synced into RunKeeper though, 

[MM]

Mine eventually appeared 48 hours after being uploaded. 

[vinothkumark]

It started syncing automatically today. But I had to manually upload the yesterday activities. 

[Rox]

Same here in Scotland, my Garmin Fenix5 has stopped automatically syncing to Strava. 
I have disconnected/Reconnected both of the the App link’s and powered off/on my Garmin. Still not syncing - I have used the Garmin Export tcx to get the files into my Strava but that’s a pain if I have to do it all the time

[wanless]

That would be a connect issue, not a Fenix. If the activity syncs from the watch to Garmin Connect and doesn't show up on Strava, then Connect isn't pushing the activity. Mine used to be instantaneous and I've had to manually export TCX from Connect, then upload to Strava. I'm on a Fenix 7x.