Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! (RESOLVED) 3rd party apps (mi fitness, zepp, fitbit, igsport, xoss, etc) not connecting to Strava

UPDATE FROM STRAVA: Hello! Thanks to everyone who posted here and apologies if you are still having difficulty getting your App/device to authorize the connection to Strava. The issues have largely been resolved, however we are aware that some of our...

fendra by Mt. Kenya
  • 13096 Views
  • 115 replies
  • 144 kudos

Resolved! Map function not working

 Since yesterday the mobile map function is not working and I can't retrieve new and saved maps. I opened a ticket but no answer so far. Any idea on what's going on 

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Lorenzo by Mt. Kenya
  • 499 Views
  • 2 replies
  • 1 kudos

Resolved! Starred Segments not showing on Garmin Edge

Hi guys 'n gals, I really hope you can help me with this one as it is still causing me problems.There are a number of routes that when I go out and ride the starred segments don't show on my Garmin Edge. I have tried removing them, and then adding th...

Chris_R by Mt. Kenya
  • 5299 Views
  • 15 replies
  • 12 kudos

Resolved! Garmin to Strava query (new to both)

New to Garmin/Strava (and swimming for that matter). Auto upload from Garmin to Strava, is the nearly 2 minute pace difference between the two due Garmin taking into consideration my multiple rests between lengths but Strava not? Any help would be ap...

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Kyleo by Mt. Kenya
  • 600 Views
  • 2 replies
  • 1 kudos

Resolved! Strava Watch App

I have installed the strava watch app on my samsung gear s3 frontier. it is possible to show the activities that I actually do? Outdoor run. KitesurfYogaOutdoor bike rideOutdoor HikingAlpine skiingcurrently I cant see Yoga and Kitesurf, but I CAN see...

kulio by Shkhara
  • 1599 Views
  • 4 replies
  • 1 kudos

Resolved! Live segment

Hello, when will it be possible to use STRAVA Live segments on the Garmin Edge 1040? The last model that is supported is the Edge 1030 .Thank you Ivo

Ivo_cz by Mt. Kenya
  • 1500 Views
  • 7 replies
  • 1 kudos

Resolved! Cycling power import from Apple fitness

Hi, since a couple of months you can sync power meters on the bike to iOS eg Apple Watch. I’m planning to buy power meter pedals and record my power via the Apple Fitness app. Does Strava auto import the power and cadence data once the cycling workou...

Fulumu by Shkhara
  • 2399 Views
  • 3 replies
  • 7 kudos

Resolved! Processing Activity stuck

I was trying to upload my 10 mile run from my Apple Watch like normal (importing it) and it just got stuck at "processing activity". I left it overnight and it just disappeared but didn't process. I don't know how to make the run show up on my feed. 

Resolved! Strava heart rate tracking - Samsung

Hi all, I have a Samsung S21 Ultra and a Samsung Glaaxy Watch 5 Pro. I'm trying to understand when Strava should be capturing my heart rate info when tracking a run.Tracking via Galaxy Watch 5 Pro ️ : when I trigger my excercise recording via the Str...

Resolved! Last run not uploading

  I tracked a run through the strava app on my watch galaxy 4 as I always do. Finished the run. Saw the times and pace. I see no record of it on the app and there's nothing I can see on the watch app. What can I do to retrieve this? 

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