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Lost effort in Sync between phone and Galaxy watch 5

Mihalovicpetko
Mt. Kenya

Yesterday i was trying Sync my aktivity. But data was lost somewhere in proces. Aplication said me when i have bad connection. But later i discovered when aktivity is nowhere to fond.

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello @Mihalovicpetko 

Sorry to hear of this issue. Just to confirm - you're using the WearOS App on your Galaxy 5 watch, correct?

If so, can you please try resyncing the activity?
 

  • Open the Strava App on your watch
  • Click on 'Settings' at the bottom of the screen
  • Tap the 'Unsynced' button to force sync any unsynced activities

Let me know if that helps.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Jane
Moderator Moderator
Moderator

Hello @Mihalovicpetko 

Sorry to hear of this issue. Just to confirm - you're using the WearOS App on your Galaxy 5 watch, correct?

If so, can you please try resyncing the activity?
 

  • Open the Strava App on your watch
  • Click on 'Settings' at the bottom of the screen
  • Tap the 'Unsynced' button to force sync any unsynced activities

Let me know if that helps.


Jane (she/her)
STRAVA | Community Hub Team