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04-06-2024 01:16 AM
Since yesterday the mobile map function is not working and I can't retrieve new and saved maps. I opened a ticket but no answer so far. Any idea on what's going on
Solved! Go to Solution.
04-17-2024 10:45 AM - edited 04-18-2024 09:33 AM
Update from our support team: Thanks for your feedback on the updated mobile Maps tab. We are currently investigating the cause of this error message as well as the filter issues that you are seeing. I've passed the information you provided along to the product team so that we can look into a possible solution for these issues and how we might improve this experience.
We appreciate your patience as we continue working on building a fix.
04-17-2024 10:45 AM - edited 04-18-2024 09:33 AM
Update from our support team: Thanks for your feedback on the updated mobile Maps tab. We are currently investigating the cause of this error message as well as the filter issues that you are seeing. I've passed the information you provided along to the product team so that we can look into a possible solution for these issues and how we might improve this experience.
We appreciate your patience as we continue working on building a fix.
04-10-2024 12:26 PM
Helllo @Lorenzo
Sorry to hear there's an issue. I checked on your ticket - I see it in the system and someone will get in touch to troubleshoot with you soon.
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