06-24-2024
03:10 AM
- last edited on
07-24-2024
04:23 AM
by
Jane
Hello,
I am facing an issue with syncing my Garmin Forerunner 245 to Strava recently. When I try to attempt to upload my activities, I am getting error code 503, indicating 'Service Unavailable'. This problem emerged around a week ago and has persisted despite my efforts to resolve it.
I have tried restarting both my Garmin watch and the Strava app, reinstalled the app, and verified my internet connection, which appears stable. Even after this , the problem not resolved . I have checked https://communityhub.strava.com/t5/strava-features-chat/bd-p/strava-features-chat-rpa discussions but still need help .
Any advice would be greatly appreciated.
Thank you for your help!🙂
07-24-2024 04:22 AM
Hello @aannaadisuzaa
Thanks for your post and sorry to hear about these issues. Garmin devices record activity data and then sync that data to the Garmin site. Once the data is received there, it is sent over to your Strava account.
When you open your Garmin App, or sign into Garmin on the Web, are your activities appearing there? If not, then the issue is likely between your Garmin device and the Garmin site. In that case, you'll want to contact Garmin Support for further troubleshooting:
If you check the Garmin site and find your activities are there, but not syncing over to Strava, please try disconnecting and reconnecting your Garmin and Strava accounts:
Disconnect Strava & Garmin:
2. On Garmin
Reconnect Strava & Garmin
Let us know if that helps resolve the issue.
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