12-22-2023 02:13 AM
Hi - My recent 5km run has got stuck and says "Processing activity" - I have tried all the suggested troubleshooting ideas and I really want it to work 😞
Solved! Go to Solution.
12-28-2023 10:57 AM
👋 all,
Thanks for your post and sorry to hear that you are experiencing problems syncing an activity to Strava. Please try the troubleshooting steps below:
If you have a failed or missing upload, please follow the instructions below:
iPhone Uploads: https://support.strava.com/hc/en-us/articles/216919037
If this doesn't work, the activity may be corrupt and will be unable to upload. In this case you'll need to remove the failed upload:
If you see any error messages, please take a screen shot and submit a support ticket and we will investigate further. Also please include the file if possible that is producing the error message or is not uploading so a support team member can further investigate.
06-25-2024 01:27 PM
Same. I have days of activities not uploading, and the solution does not work (it does not show "You have 1 new activity"... just "Processing Activity". Agreed, I will consider ending my subscription if this continues.
12-22-2023 04:28 AM
I have same the problem.
12-22-2023 03:47 AM
I have the same issue.
12-22-2023 03:44 AM
Same here. I hope that I don't lose the activity
12-22-2023 02:27 AM
Same here! just happened maybe theres an issue on their server side
12-22-2023 02:46 AM
I hope they still upload when it’s fixed ! 😢😢
12-22-2023 02:22 AM
Exactly the same has happened to me and my husband this morning too. I’m annoyed cos it was a PB!
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