Run from Apple Watch not showing on app

[MFletch1998]

Hi! I recently completed a run with Strada recording the miles on my Apple `Watch. I completed the activity, however, it is not showing on the app- it just seems to have disappeared. Is there anyway to get the activity to show on my phone?

[Jane · Accepted solution]

Hello @MFletch1998 

Thanks for your post and sorry to hear your Apple Watch activity did not upload to Strava.

If this activity was recorded with the Apple Workout app, you can re-import your activities using the instructions below:

• Strava iOS App
• You Tab
• Settings top right (cog icon)
• Manage apps and devices
• Health
• Your recent workouts from the Workout App will be located on this page

If this activity was recorded with the Strava watch app, please note that if you did not have sufficient reception during the time of saving the activity, that may cause issues with syncing once saved.

In this case, can you please force quit both the Strava watch app and the app on your mobile device.

To force quit the Strava app on your watch, press and hold the side button until the shutdown screen appears, and then press and hold the digital crown until the app closes. You must be in the app to force it to close.

Let us know if you have any further questions.