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MatijaLipovz · ‎06-28-2023

Okay so ive had a problem for a long time with my heart rate data not showing on my posts altough everything is connected proprerly. And even on my garmin connect data is shown but on strava its not and ive checked my privacy setting and everything seem to be public so i dont know what could be wrong. If you got any suggestions please leave them in comments. Thank you.

Jane · ‎06-29-2023

Hello @MatijaLipovz

Thanks for posting about this.

Can you check to see if you have granted Strava consent to process and store your health-related data which includes heart rate data. If you'd like Strava to collect and process health data for future activities you can change your permission settings before your next upload. Unfortunately, our team won't be able to add health-related data back to any activities uploaded while Strava did not have permission to store this data.

Please check and adjust those settings and let me know if that solves the problem.

Jane (she/her)
STRAVA | Community Hub Team

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MatijaLipovz · ‎07-16-2023

Thank you very much when i tried it at firt it dint work it said permission denied even tho i allowed permission but when i tried it today it worked! Thank you very much for helping!

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