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07-28-2024 11:18 PM - edited 07-28-2024 11:20 PM
Solved! Go to Solution.
07-29-2024 08:29 AM
Hello @Blueadamant
Thanks for your post and sorry to hear of the issue.
Please go ahead and check the following permissions on your mobile device:
Settings > Health > Data Access & Devices > Strava
All toggles under this setting should be ON, both under 'Allow Strava to Write' and under 'Allow Strava to Read'.
Please ensure you scroll all the way to the bottom of that view to check that all toggles are on.
Let us know if having those turned on solve the issue.
07-29-2024 08:29 AM
Hello @Blueadamant
Thanks for your post and sorry to hear of the issue.
Please go ahead and check the following permissions on your mobile device:
Settings > Health > Data Access & Devices > Strava
All toggles under this setting should be ON, both under 'Allow Strava to Write' and under 'Allow Strava to Read'.
Please ensure you scroll all the way to the bottom of that view to check that all toggles are on.
Let us know if having those turned on solve the issue.
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