Changing premium membership fees by country. In countries where the dollar rate is very high, the price may be more fair. I'm sure many more premium members will join.
In-app purchases are not allowed on ios. In-app fees are fair.
Thanks for your submission. As stated in our Community Guidelines for Idea Submissions, we will not accept suggestions regarding our pricing structure.
Apologies for any confusion over that, and we look forward to your future contributions to our Community.
For Europe there are differences per country. They all use the euro with the same exchange rate. This random pricing policy makes no sense at all and sounds like “we charge what we feel we can get away with”. Therefore I have cancelled my premium membership.
There's a LOT of online buzz about the rate increases for 2023. I think they are over the top as far as an increase goes. I also have a screenshot from my account that shows what my annual renewal charge will be next August when I'm up for renewal. I expect Strava will be honouring the date/amount indicated on the account
Is it correct that within the euro-zone the prices vary per country?
I have a screenshot of my Account info where it states mine will renew in 2023 for $76.99. Now I'm being told it will be $99.99. This is like going to a store and finding that the merchant wont honor the price on the tag, when you're ready to check out. How is that legal?
We appreciate the additional comments added to this idea and wish to provide further information.
Operating a global business can mean athlete experiences may differ in some ways. In the case of pricing, we took into account that what might seem affordable in one country could feel very cheap or very expensive to someone in another country.
@Rixter As of a few weeks ago, the Account page should now be updated for everyone. If you do not see an update please submit a support ticket.
To find out more about why the subscription price has changed, the section ‘Why did my subscription price change?‘ in this Help Center article contains further information.
All sorted now @Soren My beef wasn't that Strava raised their prices, though I think the increase is excessive. My issue is that when I looked at my account page it stated I will renew at a particular rate. I have the screenshot. Now my account has a higher renewal rate. That would be like going to a cashier with an item only to be told that the store won't honor the ticketed price and wants to charge more. Can't do that.
“Operating a global business can mean athlete experiences may differ in some ways. In the case of pricing, we took into account that what might seem affordable in one country could feel very cheap or very expensive to someone in another country.”
This is not permitted within the Euro zone.
DC Rainmaker has made the same comment about pricing in the EU. I don't think Strava will win their differential pricing model there
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