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Can't create a route!

Stretch
Mt. Kenya

Once again, a basic capability of Strava that was working fine has decided suddenly to not work at all.

Trying to create a route. Select my start point, fine. But when I select another point, no matter how close or far, I get the dreaded "Error: Sorry, we couldn’t complete that action. Please try plotting the point again.This can occur when routing across large distances, so try plotting more frequent waypoints that are closer together." 

Closer together than 1 km???

And yes, tried this in multiple browsers, same story. Even tried importing an existing route and editing it ... same story, the big red banner.

Any help/comment/feedback/suggestions appreciated. Just doing my head in.

1 ACCEPTED SOLUTION

Bryant
Strava
Strava

Hey @Stretch 

Sorry to hear you're having trouble creating your routes.
Please
submit a support ticket and we’ll be happy to gain more information to investigate further.


KBryant24
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Bryant
Strava
Strava

Hey @Stretch 

Sorry to hear you're having trouble creating your routes.
Please
submit a support ticket and we’ll be happy to gain more information to investigate further.


KBryant24
STRAVA | Community Hub Team