Can't create a route!

[Stretch]

Once again, a basic capability of Strava that was working fine has decided suddenly to not work at all.

Trying to create a route. Select my start point, fine. But when I select another point, no matter how close or far, I get the dreaded "Error: Sorry, we couldn’t complete that action. Please try plotting the point again.This can occur when routing across large distances, so try plotting more frequent waypoints that are closer together." 

Closer together than 1 km???

And yes, tried this in multiple browsers, same story. Even tried importing an existing route and editing it ... same story, the big red banner.

Any help/comment/feedback/suggestions appreciated. Just doing my head in.

[Richard22]

I can’t even make any routes. I build routes on my iPad through the website but recently had a message saying it’s not compatible with my browser.  Same thing with the hammerhead route builder too. 

[Bryant · Accepted solution]

Hey @Stretch 

Sorry to hear you're having trouble creating your routes.
Please submit a support ticket and we’ll be happy to gain more information to investigate further.