"Matched rides" feature not working.

[GH]

This feature did not work yesterday on a ride, on exactly the same route that I have done frequently before. 

Any suggestions for resolving the problem

[Scout · Accepted solution]

Hey @GH, 
Thanks for your post and sorry for the trouble. Unfortunately, we are currently unable to support these types of requests through our Community Hub.  Please submit a support ticket and include a link to the activity that isn't matching as well as a link to the activity it should match to. This will allow our support team to investigate further.