(RESOLVED) Heat Map Not Updating

[Krahling]

My ride this evening does not appear on my personal heat map.  

Following the recommendation from other forum posts, I changed the activity to something else (Badminton) and then back to Ride.  It still doesn't appear on my heat map.

https://www.strava.com/activities/12106985405

[Svisson]

I still got this problem. Soo dosnt seem to be fully fixed.

[Scout]

Hey @Svisson, 
Thanks for your post and sorry for the issue. I'm not aware of a current heatmap issue; this could have to do with your account settings. Since this particular issue was resolved, we will be closing this post for comments. If you have a similar issue, please submit a support ticket and our team can take a closer look into what may be going on. 

[kautsar2110]

hi mod, my heatmap (personal) is updated in map view, but when I changed to create route it's not updated yet 😟

[Scout · Accepted solution]

👋 Hi All! 

Thanks to everyone who posted about this. I've received word that this should now be fully fixed, 

Thank you for your patience!

[mgbrewhard]

Not sure if fixed for everyone, but my rides from August 9 and the weekend that were previously missing are now showing on My Heatmap.

[RyoukoKonpaku]

Can confirm, it now shows up as well.

[willmartin]

Likewise, all of my activities from the weekend are showing up as well

[Scout]

 

👋 Hey All, 

Quick update; Our team has informed us that the fix will be going out within the next few hours.
We've been informed that past activities will be reprocessed the the personal heatmaps will be updated.

Once we get the update that everything is fixed on our end, we will let you know. Thank you for your patience!

[slowpoke]

wow, I just checked maps and it looks like fixed, I see my last activities on my heatmap. Thanks