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(RESOLVED) Heat Map Not Updating


Forum|alt.badge.img+8

My ride this evening does not appear on my personal heat map.  

Following the recommendation from other forum posts, I changed the activity to something else (Badminton) and then back to Ride.  It still doesn't appear on my heat map.

https://www.strava.com/activities/12106985405

Best answer by Scout

👋 Hi All! 

Thanks to everyone who posted about this. I've received word that this should now be fully fixed, 

Thank you for your patience!

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Forum|alt.badge.img+3

Despite closing it and reopening/trying it on multiple devices over several days, my last several activities have not populated on My Heatmap. Is this unique to me or a more widespread issue? I haven't missed a payment or anything either.


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  • Hub Rookie
  • August 9, 2024

I've just noticed the problem today. Recorded on an Android phone, tried to view both on the app and via the website. The activity is fine and can be viewed by others.

I've tried the various suggestions to change activity type which come up on searching for a solution and resetting back, but with no luck. Prior to this, I've done nothing different from previous days, and yesterdays activity shows up fine on the personal heatmap (as shown by sections I've not previously recorded an activity on).


Forum|alt.badge.img+3

Same problem. Recorded activity on Garmin today, and heatmap not updated on Android or web app. It also stopped recording whilst still riding, but that might be a separate issue. 


Forum|alt.badge.img+1

Same for me. Today and yesterday’s ride do not appear in my heatmap


Forum|alt.badge.img+2
  • Hub Starter
  • August 10, 2024

same here


Forum|alt.badge.img+2

Same for me. Yesterday's ride is not shown on my Heatmap... Pictures taken are plotted on map but not the ride...


Forum|alt.badge.img+5
  • Hub Starter
  • August 10, 2024

My heatmap is also not updating - I use a coros watch. I've tried changing activity type from run to walk and back again, and waited overnight, but my run from yesterday is still not on the heatmap. Usually it updates immediately.


Forum|alt.badge.img+7

I'm having the same issue as well.  This evening's ride will not show up on my heat map.

https://www.strava.com/activities/12105654610


Forum|alt.badge.img+5
  • Hub Starter
  • August 10, 2024

My last ride has not appeared on my personal heat map. I have a subscription and I have just updated the app, changed the ride to a run and back, but nothing has resolved the issue.


Forum|alt.badge.img+6

Hey! For what I've searched this problem has happened before. The web version and the mobile app don't update the personal heatmap.


Forum|alt.badge.img+3
  • Hub Starter
  • August 10, 2024

Same for me. None of my routes from yesterday are visible in Personal Heatmap. Strava, what's going on?


Forum|alt.badge.img+1
  • Hub Starter
  • August 10, 2024

Same problem here since yesterday evening🤝


Forum|alt.badge.img+4
  • Hub Rookie
  • August 10, 2024

I've had problems with this over the last few weeks too. Occasionally a ride just won't update on a heatmap for about a week. They do in the end though, so far, but it's not great.


Forum|alt.badge.img+4
  • Hub Starter
  • August 10, 2024

I am having the same problem and attempted the same troubleshooting steps


Forum|alt.badge.img+1
  • Hub Starter
  • August 10, 2024

Same issue, it's been a couple of days that the heatmap doesn't update anymore. 


Forum|alt.badge.img+4
  • Hub Starter
  • August 10, 2024

I also discovered this problem a couple of days ago. rode a bike today, and the heat map did not update either in the browser or in the mobile application


Forum|alt.badge.img+5
  • Hub Starter
  • August 10, 2024

I found an info that the heatmap function is being updated this weekend and some issues could arise. Let's see if the bugs will be fixed after this weekend.


Forum|alt.badge.img+1
  • Hub Starter
  • August 10, 2024

My hike yesterday is not showing on my heatmaps. 


Forum|alt.badge.img+7

Same problem here since yesterday evening


Forum|alt.badge.img+3
  • Hub Starter
  • August 10, 2024

Several of my latest runs are not appearing in my heatmap


Forum|alt.badge.img+3

I can confirm that this issue also occurs on my side. Activities after Aug 9th are not updated to the personal heatmap 


Forum|alt.badge.img+3
  • Hub Starter
  • August 11, 2024

Same problem since yesterday (10 august 2024)


Forum|alt.badge.img+3
  • Hub Starter
  • August 11, 2024

I have the same issue, heatmap not updating since at least August 9. Android App.


Forum|alt.badge.img+2
  • Hub Starter
  • August 11, 2024

Same issue here


Forum|alt.badge.img+1
  • Hub Starter
  • August 11, 2024

Can confirm no heatmap updates since the 9th as well…..


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