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01-20-2024 10:21 AM
I recently recorded a 5km run and it has not went up on strava. Usually when I record activities on my garmin watch it uploads straight away to strava, what do I have to do?
Solved! Go to Solution.
01-21-2024 06:53 PM
Hey @MirabelleMeade,
In addition to to what @lopey66 noted; please try disconnecting then reconnecting your Strava and Garmin Connect accounts.... we suggest following these directions on a computer.
Disconnect Strava & Garmin:
2. On Garmin
Reconnect Strava & Garmin
If this doesn't work, or if you would like our team to take a look at your account, please submit a support ticket and we will investigate further.
03-30-2024 06:53 AM
Also having the same issue today!
03-30-2024 06:59 AM
Same! Hopefully sorts itself out , any fix would be a delight
03-30-2024 07:14 AM
still having the same issue atm
03-30-2024 08:32 AM
Still same 😫
03-30-2024 01:38 PM
Last update said wait 24 hours… 😢
01-20-2024 12:31 PM
files can get corrupted on garmin watch / bike head units, secondly did you check your activity got uploaded to Connect.Garmin (it gets upload to there first before its shared to strava), if there is a corrupt file all the newer activities will not upload, go into your watch and delete all files not including your run(also on PC via usb cable), another way to upload is go to your watch and go into that run details there should be an option to Upload activity. Personally my watches & bike head units are connected to wi-fi including a wi-fi hotspot on my phone, and I am regularly backup/move the activities from the garmins. to manually upload a file to strava go to the web browser strava page, there is a button circle with plus sign in top right corner, then upload -> File -> browse to your file (garmin/activities folder usb) .
01-20-2024 12:12 PM
Is the run on Garmin Connect?
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