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Strava app doesn't show step count

  • 24 September 2023
  • 5 replies
  • 193 views

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Hello, I would like to ask why my Strava app is not displaying my steps count, while my friend's Strava app is showing it. Can someone please help me with this? Thank you.

Best answer by Scout

Hey @nquanghien

Thanks for your post. Walk activities recorded with Strava mobile app and Apple Watch app will include steps. Hike activities recorded with the Strava Android app and Apple Watch app will include steps but, at this time, hikes recorded with the iOS app will not. If you sync your walk/hike activities from Apple Health, you’ll need to ensure you’ve allowed Strava to read step data by following these steps:

From the Strava mobile app: Settings > Applications, Services, and Devices > Health > Toggle Steps on
From your phone settings: Health > Data Access & Devices > Strava > Toggle Steps on

You can find more info here. I hope that helps!

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Scout
Community Manager
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  • Community Manager
  • September 25, 2023

Hey @nquanghien

Thanks for your post. Walk activities recorded with Strava mobile app and Apple Watch app will include steps. Hike activities recorded with the Strava Android app and Apple Watch app will include steps but, at this time, hikes recorded with the iOS app will not. If you sync your walk/hike activities from Apple Health, you’ll need to ensure you’ve allowed Strava to read step data by following these steps:

From the Strava mobile app: Settings > Applications, Services, and Devices > Health > Toggle Steps on
From your phone settings: Health > Data Access & Devices > Strava > Toggle Steps on

You can find more info here. I hope that helps!


Forum|alt.badge.img+2

While I too have the same problem I am not able to navigate to this :

From the Strava mobile app: Settings > Applications, Services, and Devices > Health > Toggle Steps on

Please help!!


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  • Hub Starter
  • March 24, 2024

I'm also unable to see these settings with Android phone. 


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  • Hub Starter
  • April 26, 2024

Me too, the same problem


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  • Hub Starter
  • May 28, 2024

Hi. I did not see " Toggle Steps on" on my Strava app.

Just include: Automatic uploads, Send to health, Notifications for new workouts.

 


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