Te veel kilometers / Too many kilometers

[IlonadeLange]

Sinds vorige week berekend Strava het dubbele aantal kilometers voor activiteiten, wie weet hoe ik dit kan verhelpen.

TRANSLATION:  Since last week, Strava has been calculating double the number of kilometers for activities, who knows how I can fix this.

[Scout · Accepted solution]

Update from support: Please try turning your phone completely off/on and then flipping location services off/on. Before your next activity, wait several minutes with a clear view of the sky so your phone can get a strong connection.
 
If that doesn't help improve your recordings, this may be caused by certain Android settings. There are a few possible culprits and some of them are unique to the make/model of Android, so please check the following:

• Find your phone's location settings and make sure that you are using the option that allows for the best GPS performance/accuracy.
• Find and disable your phone's battery saver settings. These are typically located in Settings > Battery > Battery Saver.
• If your phone has a battery management mode, please turn it to "off" instead of "medium" or "high".

If this doesn't resolve your issue, please submit a support ticket and we will investigate further. 

[Gineke]

Hoi Ilona,

Bij mij is dit sinds een aantal weken het geval, heb je toevallig al antwoord gehad?
groet, Gineke

TRANSLATION: This has been happening to me for a few weeks now, have you gotten an answer yet?

[Jane]

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.