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Question

Wrong stats progress time span


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Shows wrong summary stats for 7D, 1M, 3M, 6M and 1Y.
How to reproduce: iOS app go to You-> Progress -> [Select any time span]

If 7D and 1M is selected the summary shows Today stats. The chart is correct but not Distance, Time and Elev gain.

Same if you select 3M, 6M or 1Y the summary shows This week stats.

 

Jan_Mantau
Superuser
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I see the same bug in the IOS app, even after the update today.


Scout
Community Manager
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  • Community Manager
  • August 5, 2024

Hey @Linto & @Jan_Mantau
Thanks for your posts. Can you try our initial troubleshooting step of deleting and reinstalling the Strava app? Our recommended instructions are below:

1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application 

Note: You will not lose any data if you do this since all data is stored on the Strava servers.

Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google

If this does not resolve the issue, please submit a support ticket and someone from our Support Team will be able to look into this. 


Jan_Mantau
Superuser
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Reinstalling didn't solve anything, but that was clear from the beginning, programming errors don't magically disappear with this approach. I also don't know what the play store links are for when an ios app error was reported and why Strava need our support tickets to solve their own problems.


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