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Answered

saldo dana aku ke tarik (my fund balance was withdrawn)

  • September 11, 2025
  • 2 replies
  • 15 views

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dear team strava

saldo dana aku ketarik secara otomatis dengan nominal Rp.85.000 apakah bisa dibalikan saldo dana saya?

 

(Eng: 

Dear Strava Team

I automatically deducted Rp. 85,000 from my balance. Can I get it back?)

Best answer by Marya

@kaleo Hi there, 

Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access

If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process

 

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  • Hub Rookie
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  • September 11, 2025

 


Marya
Community Manager
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  • Community Manager
  • 587 replies
  • Answer
  • September 11, 2025

@kaleo Hi there, 

Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access

If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process