Hi! I am unable to log into my strava account that I have been recently active on. When I had the strava app open, it said the account was linked to an old email address. I logged out of strava and now I am unable to log back in. I’ve since regained access to that old email account so that I could change my strava password but the link is not being sent to the email address to be able to change my password.(Yes,I have checked the spam and trash folders). I have created a new account with my current email address but I would like access to my activities/followers etc.from the act I can't get logged into. I have sent in tickets and have sent emails to strava and have yet to hear back. Can anyone help me with this? I am also paying for the premium strava service on the account I cannot log into.
Is there a way someone can help me merge my accounts? Is there a strava support person I can actually talk to? Thanks so much.
My first ticket number is #3189261
I am unable to find my athlete number due to not being able to log into that account. My new strava account athlete number is152699174
someone please help! Thanks!