(RESOLVED) 2024/2023 numbers on Strava suddenly missing over HALF of data

This has been my experience today also. Yesterday my yearly total read 3753km and today it's suddenly gone down to 3691. The missing data is maybe the manual activities I have entered from the indoor bike. This is my best guess but I imagine the answer is more complex than this!

Yesterday my total, which I have been keeping track of daily was at 3,753.5km.

Today, May 15th 2024, to my dismay, the total has been reduced to 3,691km with no explanation as to why the reduction has happened.

My only theory is that manual activities (that I add from my indoor bike rides at the gym) now do not count to overall total.

Has anyone else experienced something along these lines?

Mine is correct on the mobile version (phone) but the desktop version is about 500 miles short. Looking back over the past few years they seem to be incorrect as well.  

I am guessing now indoor rides do not count in totals listed on desktop? 

Ooooh.  That looks likely.  My 220 total rides in 2024 comprise 136 Zwift rides.  Subtracting that number gets me to 84 which is the total "outdoor" rides in 2024.  Wonder why Strava made this sudden change without telling anyone?  Very VERY confusing decision on their part.

I guessed this might be the case also. Otherwise I have no explanation for the reduction in yearly total.

I submitted a ticket to support and received a link to an article stating that virtual rides do count towards yearly totals. Guess we will see what happens. 

👋 Hi all!
Thanks for the posts. We are aware of this issue and are working on solving it as quickly as possible. We will post an update when we get more info from our team about this.

Thank you for your patience. 

Ciao Scout,
Thanks for the reply.
If Strava sticks to the decision, which personally I do not like, to strike all indoor-cycling activities from the “Ride” yearly total (like it has been done for the “Best Efforts”), it would be much appreciated if it would at least consider introducing the possibility of having different totals, i.e. “All cycling”, “Cycling”, “Virtual cycling”, like it is done for the weekly totals on the app … it would be pitiful to have to revert to an Excel-Spreadsheet to keep track of the yearly totals ...
Thank you very much and best regards.
Ale

👋 Hey All, 
Quick update; Our team has informed us that the fix will go out later today. I will post a follow up once this has been done. Thank you for your patience!