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Another person's ride information was posted to your account

toba2k2
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An acquaintance pointed it out to me, but about six months ago, driving records from other countries had been uploaded.

Could you please advise how I should deal with this situation?

 

Best answer by Jane

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

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Jane
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  • Jane
  • Strava Alumni
  • February 28, 2024

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

Jane (she/her)
toba2k2
1 person likes this
  • toba2k2
    toba2k2
Scout
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  • Scout
  • Strava Alumni
  • March 25, 2024

Update from support:  This may be due to purchasing or selling a used device. 
@toba2k2 if you need further assistance, please respond directly to the support ticket (#2830872) or submit a new support ticket if you need further assistance. 

Cheers,Scout (she/her)STRAVA | Community Hub Team

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