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Answered

(RESOLVED) 3rd party apps (mi fitness, zepp, fitbit, igsport, xoss, etc) not connecting to Strava

  • August 15, 2024
  • 115 replies
  • 2165 views

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Since today, I couldn't authorize my mi fitness to connect to strava in my Iphone. Is there any change in the terms of service ? 

Best answer by Scout

👋 Hello!
I've received word that all should be good now. If you have any activities that are not syncing, please reach out to the 3rd party and have them check to see if there are any errors on their side. You can also export those files in GPX, TCX, or FIT format and you should be able to manually upload them to Strava from our upload page.

Thank you again for your patience while we worked through this. 
 

115 replies

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  • Hub Starter
  • August 15, 2024

IGPSPORT can't connect to strava too.


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  • Hub Starter
  • August 15, 2024

Same here


Scout
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  • Strava Alumni
  • August 15, 2024

👋 Hi All!

Thanks for the posts. We are aware of this issue and are working on solving it as quickly as possible. We will post an update when we get more info from our team about this.


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  • Hub Starter
  • August 15, 2024

Yes same here, i try to revoke my zepp app on strava account and try to authorize again then show warning not authorize

 


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  • Hub Starter
  • August 15, 2024

I was having my Huawei Health app to connect to my strava, and it worked well. But this morning, I just updated the Huawei Health and suddenly it stopped linking to strava. I tried to reconnected it, but it won't. Anyone help me please.


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  • Hub Rookie
  • August 15, 2024

The same issue Huawei health

 


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  • Hub Starter
  • August 15, 2024

Hi there, 

I have an issue in my huawei health device which linked to strava, before huawei health software update in 2024/08/13 link sync between huawei - strava running well, but after software update, the link accidentally unlinked and I couldn't linking again, and I got the error message "network failed, please check your network or try again later" every I try to linking again. (For your information, I stay in south east asia).

I hope I get some help for this issue, 

Thank you


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  • Hub Starter
  • August 15, 2024

i can't authorize zepp to strava 


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  • Hub Starter
  • August 15, 2024

Hi, is there any updates on this fix? How soon can this be fixed? Thanks


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  • Hub Rookie
  • August 15, 2024

Same here


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  • Hub Starter
  • August 15, 2024

Same problem here.

IGPSPORT can't connect to strava too.


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  • Hub Starter
  • August 15, 2024

How will we be notified when issue is resolved 


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  • Hub Starter
  • August 15, 2024

I've long been connecting my Coros Vertix 2 with strava that running data from watch will be automatically sync to strava. But this morning, I found the two were disconnected. I tried serveral times to re-connect them but in vain. I also tried to sync the data manually but also in vain. What can I do? Or is it the server problem of Coros or strava??


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  • Hub Starter
  • August 15, 2024

Hi,

Is there an update on this?


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  • Hub Starter
  • August 15, 2024

Same here. hoping this will be solve soon.


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  • Hub Starter
  • August 15, 2024

Today im unable to connect with strava after authorize Suunto in partner services. Still not connected, please help


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Hello guys
I have a problem for Huawei app after update huawei software why can't link to strava with message 
"network failed, please check your network or try again later" Previously everything worked normally

I hope the problem is resolved quickly

 


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  • Hub Starter
  • August 15, 2024

I also have a connection problem with Mi Fitness app.


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  • Hub Starter
  • August 15, 2024

Same issue here, I'm unable to link my Strava to my IGPSPORT account.


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  • Hub Starter
  • August 15, 2024

yes, mine isn't working either


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  • Hub Starter
  • August 15, 2024

Same as me! My coros watch disconnected with strava. I tried several times to reconnect them but in vain!


Scout
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  • Strava Alumni
  • August 15, 2024

Hello, 
Thanks for your posts and sorry for the trouble. Our team is actively working on getting this resolved. We will be adding any updates to this post as we get them. 

Thank you for your patience. 


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  • Hub Starter
  • August 15, 2024

Unable to authorise Strava for Mi Fitness since the morning of 15th Aug. 

Tried reinstalling both the apps and also disconnected and reconnected the watch but still the same message shows. 


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  • Hub Starter
  • August 15, 2024

The problem is with strava. They are trying to fix the issue. Currently most third party apps or devices aren't connecting.


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  • Hub Starter
  • August 15, 2024

thank you!