Devices and Connections

Welcome to Strava. Perhaps you stumbled upon Strava because of a device you were using, or a recommendation from a friend. Maybe you are an OG and remember the days when Strava only had cycling segments and leaderboards. Regardless of your story we know you want Strava to be the hub for your athletic life and we want to help that happen. Thanks to our public API, Strava works with hundreds of thousands of devices and applications all unique, enabling us to proudly state we are brand and device agnostic. We do our best to process the data properly and accommodate the different intricacies of all of these devices and applications, however, you will inevitably see discrepancies or discover ways we could better support your particular device. For example, have you ever noticed that maybe your elevation isn’t just quite the same as what you saw on your device? Or maybe the application you are using showed one distance while Strava showed another? We know these t

Hi,I have a Garmin Vector 3S potenciometer.When activate Garmin connect sincronization, all data power appear in Strava, include NP, IF...I want to share data power, but not all data power. I refer to this:In other users, I see that only appear this data from his potenciometer:This last example is how I want to show my power data.Is possible make this? Depend of potenciomenter?If i have a Vector 3S no chance to show less power data?Thanks in advance.Regards

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Today I noticed that my latest Zwiftride started at 5 pm in Strava but I started it at 7 pm. Then I looked at my other rides and it seems like all my Zwift rides (more then 100 over the last year) got a starting time 2 hours earlier. No issue with real life rides. It's weird because it is the first time I see this. Could it be that the hours changed recently? Or is this a Zwift problem? Greetings

Hello, it is been a some month since the live segments doesn’t function anymore in my Garmin edge 520. If I’m racing a segment the Garmin show me that it is started but if I’m going on map page my position isn’t correct and if I go on the page were I can see the live times it say me that I’m not on the route. Instead, if I’m going in any page of a segment , when I’m not running, the maps, the ranking and the elevation are totally black without any information. I already try to reset my device and re starring the segments but had not changed nothing. Thanks.

I've just started using the Apple Watch Ultra and its Workout app to record my runs, and I'm getting very mixed results with intervals. The other day, I did a simple fartlek run—1:05 on, 1 off, 12 reps—and everything imported just fine. Today I did a 10-minute warmup, a 6-mile steady state, and a mile cooldown—all built as a single Custom Workout, and the middle section came in as literally 100 segments, some of them as short as 15 seconds. I don't know if this is an Apple problem or a Strava problem, but it's a pretty weird one! Any insight here?

I usually work outside with the galaxy watch 4 without my smartphone. and it used to draw a map 3 days ago. but it hasn't drawn a map for 2days. I ran the same route. I pressed the start button as usual. but I don't why the map hasn't been displayed for the past two days.   anybody helps?

Hello, I’m using "exercises" app on Apple Watch for my swimming sessions. Everything works perfectly, but when I import this one into Strava, it appears but without putting the realised distance...🤷🏻‍♂😞. Does an adjustment have to be made for this to appear?? Thank you for your return

I just recently connected strava to apple health and allowed sharing between the apps.  All my strava activites were synced back August 23 but nothing before that.  

I've been facing an issue recently that's left me a bit puzzled. I completed a challenging 100K ride and logged it on Strava. However, when I saved the activity, the map disappeared, and I couldn't see any track. What's even more frustrating is that this happened to me not just once, but twice. Curiously, I decided to conduct a trial ride for less than 1KM yesterday, and it worked perfectly—the map showed up in the results as expected. I've been a loyal user of this app for over two years, and this issue has never occurred before. It's quite perplexing and disheartening. please help

Good afternoon all, trust you are doing good. Does someone know, why my Suunto 9 baro shows incredibly big altitude numbers? Measured height (at starting point) as of 74 m is correct, but the accumulated altitude metres during the ride are too much (1316 metres of accumulated altitude for a 80 km ride, which is actually quite flat....). Any ideas, pls? Thanks, cheers, Christoph

Hi,is there any way to make Strava speed calculations accurate 100%? I was thinking about pairing Strava with some cyclocomputer that uses a classic magnet piece attached to the spoke. However, after my research, I found that Strava can be paired only with cyclocomputers that use GPS to calculate speed/max speed. That sucks a bit. Is there any other way to have speed calculations right?  

after downloading the activity to the diet, the segments are displayed, according to the KOM time, but they are not entered in the table of the best and no one else can even see the segment, how is this possible??

Hello, can someone explain me why strava is messing with my routes uploaded from cycle computer? 1. I'm recording my routes (commuting in a big city ) with my gps bike computer (iGPSsport BSC100S) with a speed sensor on a wheel. It has an app where I can see the results via bluetooth. For example todays route I drove: 12,2km, 30:40 moving time, avg speed 24kmh2. Computer's app is linked to strava and it automatically uploads route to strava when I save3. That exact same route on Strava has 20% worse results: 12,1km, 35:03 moving time, avg speed 20,8kmh.I tried manually export .gpx, .fit and .tcx to strava and each file extension has different results! .tcx are total mess, it tells me that I was driving 85kmh  (vmax) and shows 29min time.Speed sensor are calibrated with gps reading and correct wheel size

Hello, I have a Polar Vantage V2 that synchronize and share all my activities on Strava. It works like a charm. However, I would like to share some activities (for example: running) and not others (for example: swimming). In Strava's settings, it seems that it is "all or nothing". I wish I was wrong. Could you give me an answer? Best, Alex

I've noticed annoying issues with Apple Watch run workouts and Strava. If I set alerts (i.e. pace range alerts etc...) for a custom apple watch run workout. Strava interprets each alert as a new lap. This feels like a bug, has anyone else had the same issue?

Hi. I connected The Conqueror to Strava but it tells me I need to connect at Strava’s end. I cannot see how to do that in the. Mobile app. Any help, much appreciated.  

Llevo años usando STRAVA pro y estoy muy contento con el servicio que dais, no tengo problema en pagar la subscripción, pero sintiéndolo mucho, lo he dejado de hacer hasta que no lleguen mejoras con mi dispositivo COROS.  ¿Tenéis pensado ofrecer compatibilidad con BEACON para dispositivos COROS? ¿Va a ofrecer Live segments COROS en sus dispositivos? Gracias I've been using STRAVA pro for years and I'm very happy with the service you provide, I have no problem paying the subscription, but sorry, I've stopped doing it until improvements arrive with my COROS device. Do you plan to offer BEACON support for COROS devices? Are you going to offer COROS Live segments on your devices? Thank you

I have a problem when synchronizing data from Mi Fitness to Strava, the activity time for swimming is always zero I cannot move faster than light 😆. Besides, the time displayed on Mi Fitness is perfect, aroungld 01:45:00

So I did 3 runs today using Strava App on Apple Watch Ultra. Warmup, RACE and Cooldown. The RACE, typically, has absurdly not uploaded with any data other than bang accurate mileage and timing(to the chip). Yet despite the fact I used the app to monitor my HR and Pace... it's uploaded those or the MAP. There was very little time or distance between the 3, nor did I have my phone at all.   Why?

When I complete a Zwift ride and its is automatically uploaded to Strava, I can see the segments I rode. Then, puff, second look at Strava later on, they are all gone! Others on the same ride still have the segments showing. On the web page I don't see any segments for my ride and on the app it tells me 'No segments on this route' (yes there were!). If I tap that sign, I get a message to check my email for a verification email that never arrives. (Yes, my email is the correct email in settings). Any ideas what is going on? Thx.

Hi,There seems to be an issue with HR and other data such as map and pace no longer displaying on Strava with activities uploaded from the Apple Watch.My Yoga activities stopped having HR data - although it’s shown in the activity in Apple Fitness. Someone else on Reddit has had the same issue with a recent run. https://www.reddit.com/r/Strava/comments/15ofdf7/why_isnt_analysis_hr_and_map_not_available/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=2&utm_term=1Would appreciate you looking into this! Also worth noting that I updated to the latest Strava app yesterday, so this bug has shown up since then. Thanks,Ste. 

Tengo una pulsera marca oppo y NO podido sincronizarla con la aplicación stava???? TRANSLATION: I have an oppo brand bracelet and I could NOT synchronize with the stava application????

When will Strava Android support  the Pixel Fold and widescreen Android? Lots of screen space to flex Strava UX! 

I have assioma duo and an element bolt. It displays power just fine. After an indoor ride I do not see power or even estimated power on the Overview tab. Is there something I'm missing here to get the power to import properly?