Discussions

I found that I cannot share my own ride maps in facebook but I can share others. It is strange.For myself:  For Others:Share others rides It looks the action is incorrect.

I appear to have lost all data on my iPhone, I’ve logged into my Strava account and it says that my account is a free even though I have a subscription and recently renewed it! I’ve had to re follow friends and today I uploaded some data and it shows that I have a new account??!! All my previous data still shows on my iPad apart from today’s activity! How do I restore everything back to my phone? It appears that a new account has been opened but I’ve done nothing to open one! Any ideas of what to do?

Surely there has to be a way for Strava to be able to correct the distance of a run/ride.Parkruns are always 5km, yet my bl00dy Garmin watch always records it as 4.9xkm. Surely the AI’s can recognise this and adjust the distance?Similarly did a ride with my SO, she recorded on her phone and got 18.x km, my bl00dy Garmin watch gave me 16.x. The km markers indicate is was 20km.Time to sort this out.

I am trying to delete cycling routes and it won’t work on either desktop or mobile, there just isn’t the option to ‘delete’. I have Edit or Embed on desktop and Edit a Copy or Driving Directions (random) on the mobile. It sounds like some people have expereinced this before but I can’t find a solution.

Perdi o acesso do e-mail que está vinculado na minha conta. Consigo acessar pelo Google, mas quero atualizar meu e-mail 

Has anyone been a having an issue loading their Strava activities , mine is all synced and I have logged in , logged out and still not loading it happened yesterday too but loaded after a few hrs my run tonight hasn’t loaded in Strava but has in my Garmin connect 

Hello, I use Huawei Health. Sometimes, though not every time, syncing is incomplete. For example, I performed two activities today, but only the last one was uploaded to Strava. Even though both were uploaded to the Adidas app, how can I upload all the data from these missing activities to Strava? What should I do to prevent this from happening again?

Is there anything wrong with route suggestions?I'm living a normal area with many options, yet for 10-11km I only get suggestions of 6-7km.This is ridiculous.Suggestions were much better in the past, but somehow your algorithm changed.

Can anyone tell me how to stop this item from appearing in my feed please. I have the feed set as latest activity and I am not a member of this particular club, see the "join club" button. The post is about hiking which I don't generally  track in Strava, it's cycling or walking (not mountains) so I don't see why I get this item in my feed. Just seems ridiculously infuriating and in the way. What settings do I need to change to remove this item, I have looked for a "mute" option but there doesnt seem to be anything. Any help is appreciated. 

As the person maintaining the library of Strava segments for Zwift, I’ve noticed Strava hasn't been matching certain activities to certain segments.It seems to apply to segments that include multiple loops of a circuit, or repeated sections of road. The following segments are affected by this bug (there may be others):Deca Dash Queen's Highway After Party LaGuardia After Party Bon Voyage Sacre Bleu Hilltop HustleWhat makes this an especially odd bug is that it doesn't seem to apply to older segments. But newer ones - at least those created after April 2024, although I don't have a precise date - are affected.  Here are some older segments which clearly include multiple loops, yet they are still being matched to activities just fine:Volcano Circuit, 10 Laps Libby Hill After PartyThere are other older segments I could list, these are just two examples. Every old multi-loop segment I check is still functioning, but any created after April 2024 is not.Please fix it, Strava! It’s really fru

Wasted 10 minutes completing the survey. Tried to enter my name and email address at the end, the fields only allow the letter e and numbers. Folks are complaining about this on reddit too.Everyone makes mistakes, but come on! Someone really should have tested this. Strava should be embarrassed.

I was logged out of my account, logged back into it using what I thought was the same email, but I was logged into a blank account. Anyone have any idea how to get access to my account again?

Has it seriously been years?I see that filters were requested for the desktop version of Strava that are available through the app. Are search filters being considered for the desktop version? Is that a feature that’s out of the realm of possibility? 

Eu sou corredora iniciante, já tive água no pulmão e fiz troca de válvula mitral mas sem restrição para esporte e sem uso de medicamentos. Ao correr sinto cansaço e uma certa dificuldade de respirar fundo, alguém teria alguma dica ou indicação de exercícios respiratório que possa me ajudar?Desculpem caso esse não seja o canal para isso 

I think it was because I commented my phone number on a post :( I need help appealing to get it back please!!  From reading the "Understanding Account Enforcement" support page, I see that a permanent suspension is reserved only "more serious offenses". Sharing my own phone number is not a serious offense, therefore a warning would have been the correct response based on Strava's own policy updated July 31, 2025 I have paid for the subscription for years, this is really crummy. If there's anyone in here that can do something I’d appreciate it so much!! Is there a phone number we can call for a real person? 

Refer to ticket above opened on the 8th AugI receive a Strava code from a sporting organization. Strava debited my credit card and I followed the procedure sent out for a refund and as indicated in the ticket the refund should take 3 to 4 working days to process. It has now been nearly 2 weeks and after 3 emails to the support team there has been no contact. 

In June and July this year Strava debit my creditcard, so double payment.8th of August i asked to refund one of them.Asked several times for a response but still no reaction or update.ticket #3472983.Can someone maybe help me or give me an advice to get my money back? I like Strava very much but the follow up on this issue is not nice.thanks in advance ,Leo 

I have tried to contact support twice during the last months by creating a support issue from the Strava app of my iPhone. I am trying to change my old email address that is registered for Strava that has been deleted for many years. I don´t have the password to change the email to my new address. I expected a reply to my new address but I feel my support issues are simply ignored. Pretty surprised since I´m paying 99nok for the app every month.

Hi. I see people post pics of their activities with a small overlay of their map and run details. I have uploaded photos to Strava, however, I can’t find the functionality to share photos like this.  Thanks….

Bonjour, j’ai eu sur le lis d’août un affiche différent sur l’application. Je pouvais voir le parcours de ainsi que le bas de l’écran l’affichage avec les kilomètres, le temps,la fréquence cardiaque, etc.depuis la semaine dernière suite à une mise à jour l’affichage est redevenu comme avant.ce nouveau affichage était vraiment bien, je préfère à celui d’aujourd’hui 

Get on your road cycling and gravel bikes and explore the Mühlviertel region together with professionals from 03. - 05.10.2025: https://www.bergwelten.com/e/bike-experience-2025

Hi, I can upload workouts from Huawei Health to Strava, will strabva enable it the other way that I can upload workouts from Strava to Huawei Health?

Hi Team,I’m writing a book and I’m trying to find stats from Strava about the number of first time ultramarathon runners (50k distance and over) who completed an ultra, preferably for the most recent year that data is available. I don’t mind if it US only or worldwide. Even more helpfully, if data is available showing ages of participants (first timers), particularly over 40. I’m sure I’ve seen these stats somewhere but now I can’t find any. Any help much appreciated. And I’ll obviously credit Strava.Thank you!

I set up a club as a test to see if it would work for a charity challenge my work team is doing. I don’t think it will so I want to delete the club. How do I do this?