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1737 Topics
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RajGyawaliHub Starter
asked in General Chat
Kora Cycling Challenge in Nepal

I conduct the Kora Cycling Challenge in Nepal since the past 15 years - this year, our challenge got 6200+ riders to ride in about 20 locations in Nepal and also about five locations worldwide - including Vancouver, Sydney, Laos, Scotland and three locations in the US. It is widely popular.Have formed a Club as well only called Kora Challenge - that lists the events on the Mother location - Kathmandu - loops of 50kms, 75kms, 100kms and 165km around the valley - with the last one having a 4000+m altitude gain. Every year, riders do about 300,000 kms in total - about 7.5 times around the earth - in one day.Wanted to work with Strava to make this into a Public Challenge - so that athletes could do their koras anywhere on the globe.This happens on the Third saturday of every July - next one on 18th July 2026. Want to know if this is in any way possible, or is the CLUB my only way to get people to join - btw, already over 1000 athletes in the club!Check out www.korachallenge.com or social m

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Jana_S
Superuser
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ShaversHub Rookie
asked in General Chat
Latest Map Change with all info shows

I thought I’d share about the latest map update.  While on a road ride that I had mapped out, if I’m looking at the map with all the info that is now on the screen at the bottom, it’s very hard to pan in or out without messing everything up.  I would rather have the whole screen showing the map like it was before.  Just allow me to either be looking at the Miles/Heartrate screen or the map, not both at the same time.

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WildhorseranchHub Starter
asked in General Chat
Strava Miles way off

When I ride on my remote eastern Nevada ranch where there is off and on phone coverage Strava has challenges keeping track of my riding.  Example, I may start out with GPS and then Strava finds phone service and it switches.  This is an off and on going process while i ride my bike.  Today Strava was off by over 7 miles.  This makes it tough to appreciate my ride and progress.  Any thoughts appreciated.  Thanks. 

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Jan_Mantau
Superuser
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satdeepHub Rookie
asked in General Chat
Strava keeps resolving my support requests without actually fixing it

My friend bought a family plan using my credit card but I am now I am unable to join even though we are both in India. I was travelling for 3 weeks in the UK last month when my individual subscription expired and now I only see GBP prices and have been unable to join even though I am back and have logged multiple activities here.

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Eugenio VelosoHub Rookie
asked in General Chat
heart hate chart

Please, could someone help me to understand the chart attached.what does it means the gray and red chart? during the exercise my watch does not measure the heart rate and i think that the gray is the beating during these moments. Is that? 

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Lola
LolaStrava Alumni
published in General Chat
🚨 Known Bugs & Recent Fixes – June 2025
🚨 Known Bugs & Recent Fixes – June 2025News

Hello all - welcome to the June edition of our new monthly series called Known Bugs & Recent Fixes 🐛 Below, you'll find a list of Top 5 Open Known Bugs reported in the Community Hub that we're tracking, along with their statuses and the latest updates. We've also included a section highlighting the Top 5 Recent Fixes we've resolved recently. If you have any questions, let us know below in the comments!  🐞 Top 5 Open Known BugsBug Name Summary Status Notes   Peloton App indoor run uploads are failing. 🔶 Investigating + Workaround Detected Our team is aware of this issue, and is working with Peloton to hopefully resolve this issue going forward. The workaround in the meantime would be to enter the missed activity manually on Strava. We also encourage you to report this issue directly to Peloton Support: https://support.onepeloton.com/   Issues with maps flashing and zooming out the on Android devices. 🟡 Investigating Our team is aware of these issu

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flashmasonHub Starter
asked in General Chat
Format of Distance and Time in Excel Export

It seems that after my Export of my Data to Excel, I am getting a huge number for Time (seconds?) and what may be the distance in kilometers (see below).How do I get the Elapsed Time field in hours:minutes:seconds so I can tally and format in Excel?How do I set the DIstance to be in Miles (not what appears to be kilometers) such as 6.75 Miles? (My Profile already has selected "Miles").Thanks for your help. Elapsed TimeDistance606914.55 

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Damian RCHub Rookie
asked in General Chat
Sports list in Android application

How to choose a water sport in Mapa tab in Android application?

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shoon11Hub Rookie
asked in General Chat
Cannot log in to my strava account on the website

Using my web browser, I could log in to my strava account on Friday 21 Feb. However, since Sunday 23 February, I have been unable to log in to my strava account. The log in page keeps refreshing when I click on the log in button, but doesn’t do anything. Please help.

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Thagy78Hub Rookie
posted in General Chat
bug carbon saves

When I want to share a Strava activity, CO2 carbon metrics are shown on all types of rides. Should be shown only when a ride is a commute.

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Jan_Mantau
Superuser
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DJSHub Starter
asked in General Chat
Race tag for swim activities

Commute being the only tag for swimming is a daft and long-standing Strava oversight. As per questions and comments dating back two years, commute is the least likely option for a swim, but it's the only option in Android. Surely this is an easy fix?Come on Strava developers - swim to work and get this sorted! 🙏

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Jana_S
Superuser
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Arindra VriziliaHub Starter
posted in General Chat
pengembalian dana berlangganan

Dear Tim   Saya menghubungi untuk memohon pembatalan berlangganan strava yang sudah terlanjur terbayarkan tanpa persetujuan saya. Saya tidak benar2 menyadari akan proses berlangganan itu karna uang yang ada di akun Dana saya adalah uang tabungan untuk sekllah anak saya. Saya bafu menyadari ketika tibaw terjadi proses debet sepihak untuk berlangganan strava selama satu tahun sebesar Rp. 609.300   Saya mohon bantuan tim strava untuk dapat meinjau ulang dan membatalkan proses pembatalan berlangganan saya dan memproses pengembalian dana saya. Jika ada informasi terkait saya yg dibutuhkan, saya bersedia dihubungi   Besar harapan saya pesan ini bisa terbaca Terimakasih

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Jan_Mantau
Superuser
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Nico NsHub Rookie
asked in General Chat
Is anyone else racking up more miles for their bicycle ride?

My last ride was 10 miles and it should only have been four.  Not sure what’s going on but heads up!

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sam
samHub Starter
asked in General Chat
What do you think Pogacars Strava Fitness score is?

Strava fitness score jumps up big % when I go for a long bike ride. Would love to see Pogacar (or other pros) fitness graph right now during the tour.. Please reply Tadej 😉 

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Jana_S
Superuser
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Kentlad25Hub Rookie
asked in General Chat
Fitbit Versa 4 not syncing

Hi, My Fitbit Versa 4 is no longer syncing automatically to Strava after runs. All permissions are on and linked, been like it since start of Jan 2025. The GPS function is also on the watch too. So annoying, was thinking of taking out a subscription too, not gonna happen now! 😂

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Voicu BogdanHub Starter
asked in General Chat
wrong account

I upgraded an account I don't use. Can I close the account and transfer the subscription to the account I actually use? Thanks 

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BryanC
Superuser
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RadkyHub Rookie
asked in General Chat
Set Commute ride as default for one of the gear

Hi I am using Garmin Fenix 7 to track all my rides. Most of them are training sessions for road and MTB cycling. Some of them are commuting rides. I have 4 gears logged in Strava and each gear is supposed to be for a different "sport". I would like to set Commute ride as default for specific gear. Because in Garmin I have an option Bike commute, but after recording in Strava it's just a normal ride with different gear than supposed to be.I would like to make my gear related just to commute ride. Do you know if its possible?I am feeling like I already tried everything and in default sports there is no option with Commute.Thank you very much.

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AArnold944Hub Starter
asked in General Chat
Feature Request: Separate Leaderboards for Different e-MTB Classes

Hi Strava team and community,I’m reaching out with a question and suggestion regarding e-MTB ride classifications.As an owner of a Class 1 e-MTB, I’ve noticed that performance comparisons and segment rankings feel a bit skewed. Class 1 bikes (pedal assist only, up to 20 mph) simply don’t have the same capabilities as Class 2, 3, or 4 e-MTBs, which can include throttle assist and higher speed limits.Because of this, riders on higher-class e-MTBs naturally have an advantage on speed-based segments. It would be much more equitable—and encouraging—for those of us on Class 1 e-MTBs to have separate leaderboards or filtered comparisons based on bike class.Is Strava considering breaking out the different e-MTB classifications in activities and rankings? It would really help level the playing field and create a more fair and meaningful experience for all types of e-MTB riders.Thanks for all the great work you’re doing, and I’d love to hear if this is on the roadmap or being discussed!Thanks,An

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Jan_Mantau
Superuser
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VikaAHub Rookie
asked in The Club Hub
5 km swimming challenge in August 2025

Please create such a swimming (5km distance) challenge for August 2025https://www.strava.com/challenges/March-Swim-5K-2024 I really need it for corporate sport event organization.Please create it!

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Rita ZingapanHub Starter
asked in General Chat
REFUND REQUEST

I'd like to request a refund for a subscription that was automatically deducted from my account.

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Jan_Mantau
Superuser
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weiryoneHub Rookie
asked in General Chat
PRs and Best effort issues

I recently opened a chat about my best efforts not updating on runs. I’ve tried to refresh segments, change activity from ride back to run and also used the “correct distance” but nothing is working. I,ve attached a picture of my activity as an example. Even though there is barely a minute in the time, it should still show as a Best Effort. Also today I did a 10 km run and it said I did a PR but it was slower than my last 10km. It was my longest run but that isn’t showing in my best efforts. I know some comments have said that elapsed time is considered with PRs?? Even taking that into consideration, my best efforts times don’t reflect that and I’m sure that when it says you’ve done a PR then in fact, that should be your best time. How can you effectively train to get better if the times/PRs are wrong. Frustrated with Strava...it’s my no 1 training tool and I don’t feel like any of the times are accurate!

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ajayHub Rookie
asked in General Chat
When I enter Strava via an app notification, mark this as read in the Strava notification centre

Currently, when I enter Strava via an app notification, I then see a notification badge / counter on the Notification Centre icon. This is actually the same notification that I’ve just clicked into, but it’s not marked as read.Ideally, this notification would be marked as read as I’ve clicked into it. It would stop me having to actively click into the Strava Notification Centre just to mark notifications as read.

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morrydracoHub Rookie
asked in General Chat
Does anyone else hate the recent updates to the app?

Every time I open the app the UI design gets worse and worse. Please can they stop complicating it.Also what is up with these new shield icons - it’s actually terrible. 

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MickeyHub Rookie
posted in General Chat
Athlete intelligence is stupid and a waste of Strava resources

I just finished a mountain bike ride at a bike park.First I wish Strava had a bike park option so ot didn't record the lift time.  They do for skiing why not MTB's?So this Athlete Intelligence tells me about my epic day and setting records on my climbs. Hey Strava bros. Your AI isn't very intelligent if it can't tell the difference between a bicycle and gondola. Please stop wasting the precious little engineering time on this AI crap and spend it on improving the app. Like maybe giving us MTB bike park as an activity option. 

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Jan_Mantau
Superuser
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phonamanaHub Starter
posted in General Chat
The New BIG Orange Pause Button could possibly burn to a phone screen

I don’t know if I am posting in the right place to get help. I used my Strava today for a bike ride and I noticed Strava added a big orange pause button. I’ve seen an issue happen before with the MapMyRide app on my phone when they used  to have a big orange pause button. I ended up with a big button burned on my phone glass. My phone wasn’t even a year old when it happen. I think it mostly happens from the reflection of the sun hitting the colored button and then reflecting on the glass when riding for prolonged periods of time. MapMyRide switched to a black and smaller button and I never saw an issue with it again but, the old larger button is still burned on my old screen. Please look into what I am saying and do something about it if you see what I am saying could happen. I would hate for everyone to get a BIG pause button burned into their phone glass. I am trying to help prevent that from happening by bring it to Strava’s attention.  

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