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How much Time Strava does respond to a subscription refund because if they dont refund within 14 days i cant get m'y money back anymore.

I also made refund requests without any answer.

What's the solution to this ?

Hey @Asseuki
Thanks for posting. 
We do our best to answer our support emails as quickly as possible and we do offer expedited support for our subscribers. I took a look and see your email to support, #3027134; you should receive a response to your support ticket shortly. Thanks for your patience!


How much Time Strava does respond to a subscription refund because I've sent you a refund request email with the terms explained by old support. how long to take the reply, because I was surprised there was no notification and immediately subscribed for a year. too much money was cut from my e-wallet, please help team strava thats money for my school


Hey ​@nabilla
Thanks for your post. We do our best to answer our support emails as quickly as possible and we do offer expedited support for our subscribers. I took a look and see your email to support, #3121646; you should receive a response to your support ticket shortly.