Goodnight.
I have Strava installed on my Galaxy Watch 6. I use the Weight Training activity, however, every time the activity reaches 10:00, the activity ends automatically, and ends up not saving the record.
Note: The smartwatch is up to date.
I've factory reset it several times,
I've reinstalled it several times, but the problem persists. Do you know what it could be?
Thanks
Best answer by Marya
Hi all,
Thanks for writing in. After review from our team, they’ve recommended submitting a support ticket so they can further investigate. If you have trouble with our online form, you can send an email to support@strava.zendesk.com. More information about our support process is available here. Thank you!
I'm getting the same thing on my pixel watch 3 :/
All software up to date on both my phone and my watch
+19Hi all,
Thanks for writing in. After review from our team, they’ve recommended submitting a support ticket so they can further investigate. If you have trouble with our online form, you can send an email to support@strava.zendesk.com. More information about our support process is available here. Thank you!
Same here on my Galaxy Watch 4. This wasn't happening some weeks ago. I'm guessing this is a bug in the latest update
+29Hello
Thanks for posting about this. I recommend submitting a support ticket so our Support Team can investigate. If you have trouble with our online form, you can send an email to support@strava.zendesk.com. More information about our support process is available here. Thank you!
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