+1Hi
I have 2 Strava profiles. The first profile I created gave me full access & I pay the subscription fee. I then created a second profile as I couldn’t access my first one (forgotten password) which has all my activities and up to date info.
How do I combine the two profiles without losing all my activities logged, so that I get full use/access to the account which I’m paying for?
Best answer by Jane
Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access
If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Please click here for more information about the Support Process
+1Hi
I have 2 Strava profiles. The first profile I created gave me full access & I pay the subscription fee. I then created a second profile as I couldn’t access my first one (forgotten password) which has all my activities and up to date info.
How do I combine the two profiles without losing all my activities logged, so that I get full use/access to the account which I’m paying for?
+29Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access
If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Please click here for more information about the Support Process
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