Hello @Valentino
Thanks for posting about this and I understand that can be frustrating. Here are a couple of things I would suggest in this scenario:
1. Try using manual mode
Enable Manual mode to add a waypoint anywhere on the map. There are a few things to be aware of when using this mode:
- Manual mode will no longer ensure your route's path follows roads or trails.
- Popularity and elevation selectors will be disabled.
- Distance and elevation can only be roughly estimated for manual edits.
2. Help Improve Strava's Maps
Strava utilizes OpenStreetMap, an open-source project of geographical data for the entire world, alongside our own heat/popularity and other unique data, to help inform routing decisions. If you are experiencing a routing error, you can help the Strava community by contributing the edit to OpenStreetMap.
Please visit our support article for instructions for more information.
I hope this is helpful information and please let us know if you have any questions.
Hi Jane,
Thank you for your reply. As I wrote in my post, creating the route manually does not work - that's why I created this post in the first place.
I think it's confusing to work with OpenStreetMap, would be great if you can do it. I shared the coordinates in the post.
Thanks!
OpenStreetMap seems okay, a cycleway under the bridge, everything is connected and no oneways are involved.