What to Expect as FATMAP Transitions to Strava

[Scout]

Hello Community Members, 

We are here to let you know what to expect as FATMAP transitions to Strava. 

FATMAP and Strava joined forces in January 2023 to make outdoor experiences more accessible. Over the next several months, FATMAP's 3D maps and other features will be built into Strava to create the world’s best platform for planning, navigating, and sharing outdoor adventures with the largest global community of active people.

As we move towards this joint mission, we will retire the FATMAP app and website on October 1, 2024. Until then, you’ll be able to use all the FATMAP features you currently enjoy. After October 1, several FATMAP features will be available in Strava, and the FATMAP app and website will no longer be available.

FATMAP users who wish to transfer their routes or receive copies of their adventures, routes, waypoints, photos, and guidebooks should follow the steps outlined here by October 1st. 

We know you may have questions about this, please read below and let us know if there is anything else we can help you with.....

When will this happen?
FATMAP will be discontinued on October 1st, and you will no longer be able to use the FATMAP app and website. Please make sure that you have downloaded your account data by this date if you wish to keep a copy.

Are you going to maintain the current app until October 1st?
Yes, the current FATMAP app will remain available until October 1st. 

Will the FATMAP app remain on my device after October 1st?
The app will remain on your device until you delete it, but it will no longer be usable after October 1st.

Will I be able to use the FATMAP map in Strava?
Yes, we are moving our awesome 3D satellite map to Strava. FATMAP's 3D maps in the Flyover and 3D images in the feed have already been integrated into Strava, with more coming soon. 

Will I be able to transfer my Routes to Strava?
You can transfer your Routes to Strava using the data tool here. You can find information on how to access your Routes on the Strava website here and in the app here. Please note that only the route title, description, and route line can be transferred to Strava. If you wish to keep other information about the route, such as assigned grades and photos, please export it as well. 

Your Adventures, Guidebooks, and Waypoints can not be transferred to Strava; please use the tool here to download them.

Strava is headquartered in San Francisco, California, and our services are provided to you by Strava Inc. By using Strava Services, you consent to your data being processed in the U.S.

Do I need to transfer my Routes to Strava to use the Strava subscription voucher?
You can use the Strava subscription voucher without transferring your Routes to Strava. If you choose to transfer your data to Strava, you consent to your data being transferred from FATMAP to Strava Inc. For more information regarding Strava's data processing practices and your rights, please see our Privacy Policy. 

Whether you transfer your routes to Strava or not, we recommend you export all your account data before the October 1st deadline. After October 1st, this data will be permanently deleted.

Can I download a map to use offline in the Strava app?
Yes, you can download and follow a route offline on Strava. Instructions for making a route available offline here and for following it in the app here. You can also export a route to your GPS device or export the GPX file.

How do I export my account data?
You can export your account data here. 
We recommend you export all your account data before the October 1st deadline. After October 1st, this data will be permanently deleted. Please note that only Routes you created yourself are exported. Routes created by other people and saved in your guidebooks will NOT be in your data export. If you wish to save these routes and you have an Explore subscription, you can export the gpx file from FATMAP as described here.

I have already exported my account data, but I want to continue using the FATMAP app. How can I make sure I do not lose any data?
You can export your account data multiple times, though no more than once per day. We recommend keeping the downloaded data you already have as a backup and then repeating the export process once you have finished adding any new routes, adventures, waypoints, and guidebooks to your FATMAP account. Please note that you will no longer be able to export your data after the October 1st shutdown, so it is important that you make your final export by this deadline.

How do I delete my FATMAP Account?
You can delete your account either via our mobile app or our website. Once you have deleted your account, you cannot retrieve your data. You can export your account data and delete your account here. If you wish to delete your account without exporting your data, you can also do that via the Settings menu in the mobile app, following these steps: Profile tab > three lines top right > Settings > My Account > Delete account. 

Please note that after October 1st, all user account data will be permanently deleted; please make sure you export your data before then.

I have migrated my Routes to Strava but want to continue using the FATMAP app. How do I proceed?
You can migrate your Routes to Strava multiple times, but not more than once per day. Routes that have already been migrated will not be duplicated. After October 1st, you can no longer use the FATMAP app.

I have a FATMAP Explore membership with my Strava subscription; what will happen to my Explore access after October 1st?
You will continue to enjoy certain FATMAP features on Strava. Your access to the FATMAP app and website will end on October 1st.

Will my Explore privileges remain valid after October 1st?
No, please collect your codes here and use them before October 1st. Strava offers some brand discounts via Challenges, and you can find out more about them here.

What will happen to my FATMAP Explore subscription after October 1st?
If your current subscription does not include Strava, we will provide you with a 6-month Strava subscription voucher so you can continue to enjoy certain FATMAP features on Strava. If the subscription period for which you have paid has not yet expired, you are also eligible for a prorated refund. In this case, please send us a message at explore@fatmap.com. 

How do I get a refund?
If you do not wish to use the Strava subscription and your current subscription period on FATMAP has not yet expired, you are eligible for a prorated refund. Please send your refund request to explore@fatmap.com.   

I have a Pro account with FATMAP. Will I get the same access in Strava?
Our Pro Access program will not continue, however you may be eligible for a Strava Pro Badge. You can find out more and apply here.

Please let us know if you have any additional questions. If there is a feature on FATMAP that you would like to see on Strava, please add that to our Ideas Board here.

We welcome your feedback regarding this update and ask that you keep on topic and abide by our Community Guidelines.

[ilbuiz]

Will the libraries of routes that are currently available in fatmap remain available in Strava? Because the database of existing routes is one of the cornerstone of fatmap usability.

Also, you mention a 6 months voucher for current fatmap explore members like myself. When will we receive such voucher?

[Subalpinism]

Hi there, myself and the entire back country skiing community is very concerned about this transition.  We are afraid that we will be losing all of the functionality of Fat Map with regards to layers.  Most urgently this includes slope, snow depth and avalanche risk color grading.  Almost the entire winter back country recreation community relies on Fatmap to plan safe navigation in mountainous winter terrain.  The current functionality in Strava isn't even close and the 'stylized' inaccurate exaggeration of prominence also makes determining slope angle much more difficult.  Could you please reply to address these concerns?  I am worried that this winter we will not be able to plan as safely in the backcountry due to the loss of this beloved mapping program.  This could even result in an uptick of avalanche related deaths around the world as it becomes more difficult to plan routes.  I think I speak for the whole back country skiing community when I say - Please please please do not cancel Fatmap and leave us all without our beloved navigational tools!!!!  There is nothing comparable to Fatmap's functionality in other mapping software like Gaia and CalTopo.  Strava would be absolutely shooting themselves in the foot to cancel Fatmap without including the functionality of the layering and terrain ratings and opting for an exaggerated relief.  I have personally LOVED Strava for the past couple of years but this transition has changed my opinion on Strava.  It has not adequately been communicated what will be transferred over and the current state of things is EXTREMELY lacking.  Please address these concerns, I am sure you are aware of the uproar in the winter backcountry community. 

[OrphanOfFatMap]

I'm sorry, but these aren't Strava concerns.
Don't have any illusion, Strava simply aims to kill FatMap and its community.
The business plans of Strava doesn't include user's concerns.

Maybe the community could addres their concerns to other platforms leaving Strava alone with their foolish policies.

As the Orphans of FatMap community grouws as concurrents may increase their business opportunities.

[FrancescoQ]

Just to better understand: when you speak about 3d maps are you referring to the overlays like gradients/avalanche/snow coverage and so on? If not, will they be there in any case? And what about the summer/winter map with the open slopes/lifts? 

[benkite1]

Hi, my favorite feature of FATMAP by far was the ability to view slope and avalanche risk maps for free on the app and website. Will this be brought over for Strava's free tier? Thanks

[Scout]

Hey @benkite1, 
Thanks for your post. At the moment we cannot share exactly when individual mapping features will be ready in Strava, however, we will share your comments about the slope & avalanche risk maps to the appropriate team. We hope to have more information to share in the coming months.

[oliverracing]

To be honest I think this is a pretty unacceptable stance, if expecting people to move over ot the "new" mapping app, at least provide a clear roadmap showing how each use case of the old app is covered or at least going to be covered. Losing OS and IGN maps is a massive kick in the teeth and currently I think I'll be taking my subscription elsewhere and know of multiple others planning on doing the same unless we get a clear roadmap that this will be integrated soon

[Subalpinism]

Hi there, I am also very concerned about whether or not slope, avalanche risk and snow depth will be available to use in Strava.  Without these features the massive community of winter back country users will be less safe as there is no comparable alternative in anything other than Fatmap.

[FatherOfTheEpic]

Hi Scout, will OSMaps and other Topo maps for Europe be available on Strava?  

[Scout]

Hello @FatherOfTheEpic, 
Thanks for your post! We are moving the FATMAP 3D satellite map to Strava. FATMAP’s 3D maps in the Flyover and 3D images in the feed have already been integrated into Strava, with more coming soon. Bringing the mapping technology from FATMAP into Strava is a high priority for us.

At the moment we cannot share exactly when individual mapping features will be ready in Strava, however, we have noted your comments about the Topographical maps for Europe and passed them along to the appropriate team. We hope to have more information to share in the coming months.