Aug 15th, 2024 - API Issues?

[TrainerDay]

I see on strava status there are problems.  We are facing problems submitting activities via API.  Normally this is very stable for years for us so we are pretty sure strava API has errors.  Anyone else seeing this? 

[foorschtbar]

Same problem here. Since `2024/08/15 00:17:05 (GMT+0)` refreshing the access token wont work. On profile page i could see that the access token is expired. Status page says, API where fine 😞

[MohamedN98]

I have the exact same issue since last night. Works fine from my local machine but my live server gets the following error:

Request blocked.
We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.

[stanansems]

I have the same issue for ClientID 1033 with the error 403

Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

[ActivityFix]

I'm getting the same 403 errors others are seeing. My site has been down for ~12 hours now.

Interestingly on my development machine (localhost) everything is working perfectly and has been since late last night when the initial fix was made (~8 hours ago)

[ibooij]

Things are still not working for us. Same error.

[ActivityFix]

I wonder if they're slowly allowing apps access to avoid overloading the server with the massive request backlog. That seems like it would be a smart thing to do.

[mattgleich]

Could be that or they simply applied some AWS security rule that broke apps running in datacenters. I think that requests from personal machines still work so that apps like Garmin can upload activities so that most upload apps work. The problem is that obviously the API is still broken for anyone using the Strava API on the server.

[ibooij]

That wouldn't seem like a bad idea. It would be nice to have some communication about that though if it's the case.

[ActivityFix]

Update: API access appears to be restored for my site as of ~6:30am EST/10:30am GMT

Anyone reading this: It looks like the rate limit headers have changed, be sure to update your code if needed. See https://communityhub.strava.com/t5/developer-discussions/rate-limit-headers-changed/td-p/38327 

[jaimegil]

Hi @Elliott, sorry to mention you directly. Just wanted to know if there is some info from the team about the API errors. Thanks a lot!