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Bad Request Issue During API Call.

Mt. Kenya

We made a web app and connected strava API to get the activity of athletes, We only get the activity of athletes who are associated with our strava app, but we don't get the activity of those who are not associated with our apps. Many people connect their Strava account with our web app, and when we are going to generate refreshing tokens it says bad request. Please let me know how we can get all of the activity of athletes who are connected to our web apps via strava. Do we need to any extra settings of the app for public mode?