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Can increase athlete limit from 999 to 200k ?

joycelsq
Shkhara

Hi Strava team, 

We have  the 999 Athlete limit and have tried contacting support to request to increase it 200k but we didnt get any update for almost 1month now.

Is there a separate contact form or method to get this number increased?

Thanks.

1 ACCEPTED SOLUTION

Elliott
Community Manager Community Manager
Community Manager

@joycelsq please reach out to developers@strava.com with this request and the team will be sure to get back to you. 

Thanks! 

View solution in original post

4 REPLIES 4

joycelsq
Shkhara

mine allready reached and its now hitting error... and strava still not replying

JoshS
Mt. Kenya

I'm also almost my connected athlete limit and have not had a reply for nearly a month. @Elliott is there any way for us to track the progress of a request? 

joycelsq
Shkhara

hi , i am still waiting for reply.... please assist asap. we have reached 999 now.

Elliott
Community Manager Community Manager
Community Manager

@joycelsq please reach out to developers@strava.com with this request and the team will be sure to get back to you. 

Thanks!