Activities not syncing

[Deano]

My Apple Watch has stopped syncing workouts. It was fine then only synced a piece of a workout (no map only distance data) and since then nothing. When I save it, it says uploaded, but it doesn’t appear in my workouts. I have tried everything and many emails from help, but they just keep getting closed and nothing gets done. It is really frustrating and I didn’t change any settings it just doesn’t work anymore. Anyone else having similar issues, or suggestions. I also uploaded some pictures recently, but they aren’t in my workout, but appeared in my mates. Surely there is a data issue here. Like I say Strava help and Twitter haven’t responded, maybe Strava community will know what to do. Thanks

[Jane · Accepted solution]

Hello,

Thanks to everyone who posted about this and so sorry to hear about activities not syncing.  

Can you please try the following:

Force quit both the Strava watch app and the app on your mobile device.  

Press and hold the side button until the shutdown screen appears, and then press and hold the digital crown until the app closes. You must be in the app to force it to close.

Please let me know if that resolve the syncing issue.

[OldCyclist]

That worked !!!  Thanks so much

[OldCyclist]

I have the same problem on Thursday August 3rd. Apple Watch on my wrist while riding. I saved it, then after turning on my phone after the ride, nothing. Get him check my Strava on my iMac, nothing. I have logged out of all devices and back in, same result.

[almuallem]

Facing the exact same issue and it started about two days ago. Frustrated with it.