Hi, I have paid yearly membership fee but still no membership rights. Pls help check. As far as I know, there is a term that the fee can be refunded if to cancel within 14 days after paid. Pls help process as i have cancel this subscription. Thanks a lot!
1 ACCEPTED SOLUTION
Hey @Elsie,
Thanks for your post. Unfortunately, we are currently unable to support these types of requests through our Community Hub. I'm going to send this over to our Support team who will be able to help you out.
If you have a similar question please submit a support ticket and we will investigate further.
Cheers,
Scout (she/her)
STRAVA | Community Hub Team
Hey @Elsie,
Thanks for your post. Unfortunately, we are currently unable to support these types of requests through our Community Hub. I'm going to send this over to our Support team who will be able to help you out.
If you have a similar question please submit a support ticket and we will investigate further.
Cheers,
Scout (she/her)
STRAVA | Community Hub Team
