The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.
08-11-2023 01:30 PM
I've noticed annoying issues with Apple Watch run workouts and Strava. If I set alerts (i.e. pace range alerts etc...) for a custom apple watch run workout. Strava interprets each alert as a new lap. This feels like a bug, has anyone else had the same issue?
Solved! Go to Solution.
08-28-2023 11:01 AM
hey @betoinbeta & @ivansantos,
Thanks for your post regarding this. Our team is aware that the pace alerts on the watch will toggle the creation of new laps in the activity file. The issue is that Apple is writing the pace alert triggers under the Laps field in the FIT file they send us so our system sees that and displays that info on upload. There are certain things that Apple can do specific to their own ecosystem which we don’t have the ability to adapt at this time. Until there is an update, you may want to disable your pace notifications to prevent this from happening.
08-28-2023 11:01 AM
hey @betoinbeta & @ivansantos,
Thanks for your post regarding this. Our team is aware that the pace alerts on the watch will toggle the creation of new laps in the activity file. The issue is that Apple is writing the pace alert triggers under the Laps field in the FIT file they send us so our system sees that and displays that info on upload. There are certain things that Apple can do specific to their own ecosystem which we don’t have the ability to adapt at this time. Until there is an update, you may want to disable your pace notifications to prevent this from happening.
08-16-2023 01:55 PM
Yes, I am having the same issue. Is there a way around this?
Welcome to the Community - here is your guide to help you get started!