Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! No GPS and speed data in Multisport Workout

My Apple Watch multi sport workout doesn’t contain any GPS, distance and speed data when imported to Strava. Even changing the workout type to Ride (it’s just workout initially), this data doesn’t come up. While multi sport support was always bad, my...

krisb by Shkhara
  • 511 Views
  • 3 replies
  • 3 kudos

Resolved! Tomtom Sports

Hi everyone, does anyone else use a TomTom watch to record their runs and then upload to Strava via the TomTom app? They announced last week that they are closing it down at the end of September, meaning users will no longer be able to upload their r...

Resolved! Huawei Health to Strava

I have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity...

NunoEu by Mt. Kenya
  • 68000 Views
  • 63 replies
  • 49 kudos

Resolved! Higher Strava distance than Garmin

I have a Garmin Forerunner 745 and a Fenix 7s, both of them display the exact same distance when I run, but Strava always shows 200m extra distance when I log the activity on Strava directly without the watch. I have tried different courses, differen...

NadiaK by Mt. Kenya
  • 4599 Views
  • 6 replies
  • 0 kudos

Resolved! Strava Live Segments not Showing On Garmin Edge530

Strava Live Segments are not showing up on my Garmin Edge 530. When I look at the course map, I see the segments highlighted in green. But I never get the segment notification.. However all segments were starred and are synced with my Garmin (they ar...

Resolved! garmin hrm-dual will no longer connect

My garmin hrm-dual stopped showing heart rate on strava.  I unpaired it but tried to pair again and it’s not showing up.  Have tried pairing it to strava on 3 different devices no luck.  It’s only6 month old. Is it still supported with strava?

sonjap by Mt. Kenya
  • 2500 Views
  • 3 replies
  • 0 kudos

Resolved! No option for indoor or outdoor swim.

Hello. I just joined Strava and I’m enjoying. I decided to do a longer swim this evening and discovered I had no option for meter/lapped swim. I only see “swim” no indoor or outdoor, also can’t see a way to input the length of the pool like it says o...

Strava segments not showing on Garmin

I changed from Garmin Fenix 5X to 7X recently and the Strava segments that I have stared are not appearing during my runs. I have looked through all the settings and contacted Garmin who cannot find a solution and are out of ideas. Could it be a Stra...

Resolved! Strava does not sync activities from Apple Watch

If I record a walk with my Apple watch via Strava no issue as is synced but any other actiovitie like Yoga, Pilates does not show up on my Strava app or profile why.I recorded on an Apple watch I Saved, and the watch tells me no unsynced activities, ...

steve223 by Mt. Kenya
  • 1400 Views
  • 4 replies
  • 2 kudos

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