Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! Random Apple Fitness+ workouts don’t sync

Randomly my Apple Fitness+ workouts don’t sync to Strava. This morning my walk did sync but my afternoon cycle class did not. Wednesday my walk did not sync but my cycle class did. I have toggled the settings between Strava and the Health settings bu...

Resolved! Apple Watch recordings disappear

Yesterday did 5mi hike, recorded fine as far as could tell, looked OK at end of hike, saved.  Never appeared anywhere. Force restarted apps on watch and phone. Nothing.  Have had this happen a handful of times now.  Last time the recording appeared l...

Resolved! Apple Health Swimming incorrect sync

Hello Strava team,When I track a pool swim with my Apple watch (in its own training app) it detects pauses and laps automatically. When syncing to Strava information gets lost. Pauses are added to rounds and the duration of the rounds does not fit. T...

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Quaark by Mt. Kenya
  • 1399 Views
  • 7 replies
  • 9 kudos

Resolved! (jRESOLVED) Strava not synching with Garmin Connect

I saw in the status page at 11am US Eastern that "Uploads from Garmin are currently delayed" https://status.strava.com/ but that message went away. I have revoked and reconnected Garmin with Strava and vice versa, and attempted to upload test walk/ru...

Resolved! Xiaomi smartband 8 connection to Xiaomi 12t

I am using a Xiaomi 12t and a Xiaomi smartband 8. I can figure out how to connect my smartband 8 to Strava. The list of devices does not show Mi or Xiaomi and when I click more it brings up a help screen. Any help appreciated Thanks     

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Resolved! [Resolved] Peloton not syncing to Strava

Hello. I completed 2 Peloton workouts tonight and neither of them will sync to Strava. They usually sync automatically, but even after trying to manually share to Strava, the activities still do not appear. I saw a previous issue posted on here that ...

maelwen by Shkhara
  • 200 Views
  • 1 replies
  • 0 kudos

Resolved! Google Pixel Watch 2 - Issue with data saved.

It is a recurring issue since using the Google Pixel Watch 2 during runs.  After a couple of minutes (15/20), data stops being saved in my activity.  During my run, everything seems fine and data is correctly displayed on the watch (Heart rate, pace,...

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