Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! Issue with Amazfit GTR 2 Not Displaying as Device on Strava/Problema com GTR 2 não exibido no Strava

I have successfully connected my Amazfit GTR 2 to the Zepp app and linked it with Strava. However, my Strava activities do not show that they were recorded using the GTR 2. I have ensured that the Zepp app is synced with Strava and both apps are upda...

Resolved! Zepp doesn't sync accurately

Hi,I have noticed that Zepp doesn't sync my workouts accurately. For example today I have recorded 18.11 min on Zepp but only 5.11 min show up on Strava. In general I have noticed that my times on Strava are longer by 1 - 2 mins then on the Zepp app....

Resolved! Strava not syncing map from Zepp

Activities are being uploaded as treadmill, eventhough I am choosing outdoor walk on the watch itself. After deleting the treadmill tag in Strava I still do not see the map. The Zepp application shows the map correctly, it looks like the GPS on the w...

Agata by Mt. Kenya
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Resolved! Old activities got data errased

Hi.Yesterday i noticed that all my data training data somehow changed on strava app event though it was imported from Zepp right after training half a year ago. Also trainings where automatically named as "volleyball", now they arę named as "evening ...

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