Strava not syncing map from Zepp

[Agata]

Activities are being uploaded as treadmill, eventhough I am choosing outdoor walk on the watch itself. After deleting the treadmill tag in Strava I still do not see the map. The Zepp application shows the map correctly, it looks like the GPS on the watch is working from the beginning to the end of the training. But it is still syncing to Strava without the map. Can you assist please? Is there any solution?

[Dariomunox8809]

Buena tarde, la aplicación zepp tiene la información del entrenamiento con GPS y al momento de migrar a strava solo aparece los kilómetros sin mapas del gps

TRANSLATION: Good afternoon, the zepp application has the training information with GPS and when migrating to Strava only the kilometers appear without GPS maps

[Scout · Accepted solution]

Hey @Agata, 
Our support team has reached out via email; they will need additional information to further investigate. Please respond to that support email or submit a new support ticket if you need further assistance.

[Jane]

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.