Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! Add Others not showing

Hi All,I normally run with a friend who doesn’t take their phone/watch so after we run I use the ‘Add Others’ function when viewing the run summary so they can add the run to their profile.Recently the ‘Add Others’ function has disappeared and I don’...

Jengy23 by Mt. Kenya
  • 1097 Views
  • 6 replies
  • 1 kudos

Resolved! Power not displayed in app

Hi, from my last few Zwift rides, the power data is not displayed in the analysis page in the Strava app. The data is present when opening the analysis tab on the website. How to get this visible in the app as well?

Resolved! GPS Device Not Displayed

I recently started using a Cycplus M2 GPS that uses XOSS to upload to Strava.On my activity pages using this device the device is not listed.I've preciously only used Garmin devices and they always show the device used.Is there a reason that this new...

Rumpled by Mt. Kenya
  • 100 Views
  • 2 replies
  • 2 kudos

Resolved! Yoga on Samsung watch 4 app

I created a post here a week ago about not being able to record an activity on my watch.  Jane helpfully transferred the question to a support ticket, but then marked the question as "solved".  Transferring it to support is not "solved".  In particul...

skb by Shkhara
  • 599 Views
  • 9 replies
  • 6 kudos

Resolved! Bluetooth cadence sensor pairing

Hello everyone, I have recently got myself a bluetooth cadence monitor for my bike. Is there an ETA of when I can expect the Strava app will be able to add this device to my account. I have connected heart monitor, but there isn't a cycling cadence o...

Resolved! Strava heart rate data problem

Okay so ive had a problem for a long time with my heart rate data not showing on my posts altough everything is connected proprerly. And even on my garmin connect data is shown but on strava its not and ive checked my privacy setting and everything s...

Resolved! Another new problem on Galaxy Watch 4

HiI've got another new problem with the Strava app on my GW4. A bit of history... I originally reported another issue back in October:https://communityhub.strava.com/t5/devices-and-connections/known-issue-new-problem-with-heart-rate-recording-on-gala...

MrSPV_1-1705661454519.png MrSPV_0-1705660960717.png
MrSPV by Shkhara
  • 299 Views
  • 3 replies
  • 2 kudos

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