Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Resolved! Samsung watch 5 syncing

My wife’s Samsung watch 5 has stopped syncing the full distance recorded on the watch.she uses the Strava app and can complete 8km but when syncing it records as 4.25km or another random distance. has anyone had this problem? Any ideas how to get the...

Resolved! Strava beacon Wear os

I'm a Galaxy watch 4 user and I've seen some posts like this one that confirm that the strava beacon feature can be used in wear os like the apple watch does: "Wear OS 3 and higher devices without LTE functionality will need to be connected to your p...

ENAGE by Mt. Kenya
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Maps gone !

Hello, I have been using Strava all ok for past 3 days and suddenly my map for todays ride is gone , can anyone help me with settings and can the map be retrieved? All other stats are there. thanks !

Kateb100 by Mt. Kenya
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Resolved! Samsung galaxy watch 4 classic can't sync with phone

Hi there, Somehow I can't seem to add the Samsung galaxy watch 4 classic to my Strava account on the phone. I have downloaded them both but I am unable to sync them properly. The weird thing is, it is somehow connected to my account because I can rec...

Kegeltje by Mt. Kenya
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Resolved! Do any watches link live with the strava app?

As I understand it, most (all)? watch support assumes you want to track your run with your watch and then sync it to strava afterwards.However, what I'd like to do is continue to use the strava app to track the run (in part so I get the audio cues ev...

xorsyst by Mt. Kenya
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Resolved! Strava doesn't show bpm

Hi,  I just started using Strava a couple days ago and am having a heck of a time learning it. There's is very limited info available that isn't less than 3 years old, and the interface has changed a *lot*.  Connected apps on my S21: Watch5, Samsung ...

Resolved! Mini fit app syncing with Strava

Hi any help as to why my mii band 7 is missing distance when syncing with Strava from the mii fit app.  The full GPS route is there but the distance is being shortened when sending from miifit in km and showing in Strava in miles.  

Resolved! Can’t connect to FATMAP

ok, I’ll try this again. In my previous post I erroneously used the term BaseMap instead of FATMAP. SO…I downloaded FATMAP, but never got confirmation that it was linked to my Strava Premium. A couple of days later I deleted FATMAP and reinstalled. N...

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