Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! Rock Climbing with Apple Watch

I tried recording Rock Climbs on my Apple Watch, however it only records time and heart rate. So, no GPS data, no Elevation gain. Is this a specific limitation of the Apple Watch app? To overcome this I record the climb as a Hike, then change it to R...

phirst by Pico de Orizaba
  • 1399 Views
  • 3 replies
  • 2 kudos

Resolved! Very high distance logged for HIIT activity

Two times already strava synched a crazy high distance (>21'000 km) from a HIIT activity from Garmin connect. First it should note even show distance for HIIT activities, and Garmin for sure has no distance logged. And I cannot correct it in Strava. ...

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CaptnDom by Mt. Kenya
  • 300 Views
  • 4 replies
  • 1 kudos

Resolved! Strava heart rate data problem

Okay so ive had a problem for a long time with my heart rate data not showing on my posts altough everything is connected proprerly. And even on my garmin connect data is shown but on strava its not and ive checked my privacy setting and everything s...

Watch to 5K app and Strava app on Apple Watch

I recently started running using the Watch to 5K app on my Apple Watch series 9, this records my runs in Apple Fitness, but shows using the Watch to 5K icon. More recently I’ve installed the Strava app and while my walks can be imported into the Stra...

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Hedfan by Mt. Kenya
  • 99 Views
  • 1 replies
  • 0 kudos

Resolved! Higher Strava distance than Garmin

I have a Garmin Forerunner 745 and a Fenix 7s, both of them display the exact same distance when I run, but Strava always shows 200m extra distance when I log the activity on Strava directly without the watch. I have tried different courses, differen...

NadiaK by Mt. Kenya
  • 1100 Views
  • 5 replies
  • 0 kudos

Resolved! Apple Watch power data not syncing to Strava

I have used Stryd and COROS power in the past. Strava parses that information and includes the data on the iOS app (but not on the web app). The new Apple Watch OS now provides running power data. This information does now show up anywhere on Strava,...

cutty by Shkhara
  • 3799 Views
  • 10 replies
  • 13 kudos

Resolved! Random Apple Fitness+ workouts don’t sync

Randomly my Apple Fitness+ workouts don’t sync to Strava. This morning my walk did sync but my afternoon cycle class did not. Wednesday my walk did not sync but my cycle class did. I have toggled the settings between Strava and the Health settings bu...

Resolved! Apple Watch recordings disappear

Yesterday did 5mi hike, recorded fine as far as could tell, looked OK at end of hike, saved.  Never appeared anywhere. Force restarted apps on watch and phone. Nothing.  Have had this happen a handful of times now.  Last time the recording appeared l...

Resolved! Apple Health Swimming incorrect sync

Hello Strava team,When I track a pool swim with my Apple watch (in its own training app) it detects pauses and laps automatically. When syncing to Strava information gets lost. Pauses are added to rounds and the duration of the rounds does not fit. T...

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Quaark by Mt. Kenya
  • 1499 Views
  • 7 replies
  • 9 kudos

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