Strava Community Hub

NunoEu · ‎12-07-2022

I have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity synchronized. No more... does not sI have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity synchronized. No more... does not sync.

I have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity synchronized. No more... does not sync.

Jane · ‎01-17-2023

Hello All,

Thanks for your patience with this. Unfortunately the issue is not resolved, however we do have some more information and some troubleshooting steps you can try:

Please note: If you are not seeing the ability to connect to Strava under the Data sharing and authorization menu in Huawei Health it is because this integration is only available in select countries.

Please make sure both the Huawei Health app and the Strava app are up to date.
Please make sure you are in a region that Huawei has allowed to sync with Strava. If you are not in one of the approved regions you will not be able to sync to Strava.
1. Europe
2. Latin America
3. Asia Pacific
4. Africa
If you have linked Huawei to Strava please open the Huawei Health app by going to Me > Privacy management > Data syncing Management and make sure you have enabled the following settings.
1. Sync profile to cloud
2. Sync fitness data to Cloud
3. Sync health data to Cloud
If you do not see the sync options noted in Step 3, please reach out to the Huawei support team.
If after confirming the above steps you are still unable to sync activities please try uninstalling and reinstalling the Huawei Health app. Once reinstalled you may need to reconnect Huawei to Strava.

Finally, if your activities still are not syncing to Strava, please reach out to the Huawei support team for further assistance.

https://consumer.huawei.com/en/support/

Jane (she/her)
STRAVA | Community Hub Team

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Amatic · ‎05-13-2024

I have the same problem with Huawai GT3 not syncing to Strava. Linked the account on Huawei Health to Strava. My outdoor runs will not be synced. Live in Norway if that is relevant. Any solutions yet?

Mikeybey1 · ‎05-28-2024

Also having this issue in England! No success yet

Chris_Gregory_ · ‎05-11-2024

I finally found a solution to this by using a 3rd party app which was recommended on here called "health sync". It's free for a week and the a really cheap one off payment. It's syncs all activities even the likes of Core Training. Highly recommend

Mikeybey1 · ‎05-28-2024

Sadly not available on iOS

Amatic · ‎05-13-2024

Is it available for IOS on app store?

Padzonk · ‎04-03-2024

I know its old topic but it may be helpful to someone. I wrote to Huawei support about this issue. Was having same problems using Huawei Band 8. I got a respond that only activities that will be synced are : Outdoor run, outdoor walk and cycling. Rest wont be synced due to "incompatibilities".

baolgq · ‎04-05-2024

I got the same problem. Tried the outdoor cycling, it worked but when I tried indoor running. Nothing happened

Chris_Gregory_ · ‎04-05-2024

Outdoor running, outdoor cycling and outdoor walking (possibly open water swim) are the only activities that are compatible with the huawei watch and strava

di_ga · ‎04-03-2024

Few days ago I made an outdoor walk activity, but It wasn't syncronized with Strava. And some months ago I tried outdoor run, but it also fail the sync.

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