Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! Can't use Strava after deleting Facebook...

My old Strava account was linked to Facebook (log in with FB). I deleted my FB account and now whenever I open the iOS app I get an error message reading: "Your access to the Strava platform has been suspended."Deleting the app and re-installing does...

timraj by Mt. Kenya
  • 799 Views
  • 1 replies
  • 1 kudos

Resolved! QOM for rides I didn’t do

I’ve recently received several notifications for lost QOMs for rides I’ve never done. They’re even in states where I’ve never ridden.  The rides, however, don’t show up on my Strava history.  Any suggestions?

Tmercado by Mt. Kenya
  • 699 Views
  • 2 replies
  • 0 kudos

Resolved! Doubled accounts

Hey, suddenly my strava account has been 'doubled' all my rides are shared with another account and also uploaded there but it makes for difficulty trying to upload my rides to my account. Does anyone know how to fix this? You can check my strava: Fr...

Improve Garmin sync (not editing both acitvitiies)

Would it be possible to improve the data import from Garmin? At the moment the fit file is transferred immediately, which means for me that I have to adjust the title twice (once Garmin once Strava), make corrections to the route twice (if needed), u...

Borp by Mt. Kenya
  • 500 Views
  • 3 replies
  • 0 kudos

Resolved! Garmin Venu 2 Plus not Syncing with Strava...

Hi. I have a relatively new Strava account. In my 'Connected Apps' section of the app, I can see Strava as a connected app. In my Strava app, I can see under 'Link to other services', my Garmin Connect is set to sync automatically. On my Garmin Venu ...

Resolved! Black Screen on Record Screen

I'm using Strava on Android, and until the last couple of days have just been using the free version which I'm finding very good and has suited my needs. I've now got a a subscription preview, but on loading the App today when I went to record the sc...

l309 by Mt. Kenya
  • 1000 Views
  • 1 replies
  • 1 kudos

Resolved! Galaxy Watch 5 Weightlifting

Hi,   Not sure what changed, but the weight training option on my watch is nearly useless. It doesn't show bpm or time, they just stay at a constant 0. Every so often i'll check my watch and it'll show a heart rate and a time of a few seconds, and th...

Dilphat by Mt. Kenya
  • 1300 Views
  • 1 replies
  • 0 kudos

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