Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! Apple Watch Ultra Beacon Error

I just set up the Beacon feature on my Apple Watch Ultra 2, however when I initiate a workout I get a message stating, “We weren’t able to share your location with XYZ.  Tap to send your Beacon manually.”  I’ve tried multiple emergency contacts but I...

Sven0204 by Mt. Kenya
  • 2 replies
  • 1 kudos

Resolved! Wrong time sent to Apple Fitness

For some reason elapsed time will be sent to fitness instead of moving time. This is frustrating because strava will show moving time and the correct pace while when it syncs to apple fitness it will show up as elapsed and the pace will be off. I kno...

WilliamR by Mt. Kenya
  • 1 replies
  • 3 kudos

Resolved! Best practices - apps & devices

I use Strava and have a Google phone and Strava doesn't sync to Google Fit. (I've disconnected accounts, revoked/granted permissions, cleared cache & storage and gone through a few other steps as guided on various websites.)I've just purchased a Sams...

Resolved! Peloton/Strava

I am trying to connect my peloton account to Strava but it says my Strava is connected to another peloton user.. I have disabled everything connected on Strava to Peloton but i have no idea how to reset this!

CRM by Mt. Kenya
  • 3 replies
  • 1 kudos

Resolved! Peloton Login via Google

Hello -  I’m trying to figure out how to connect my Peleton with Strava.  I created my Strava account with google oauth and when I click “log in using google” on my Peleton I receive an error message that says “social login is not supported”. Any ide...

Screenshot 2023-02-28 at 1.17.43 PM.png

Resolved! Sync failed (7)

I have a problem with sync between watch and phone there is problem to upload my workout from the Samsung Galaxy 2 because of sync failed (7). 

GabiS by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! Software issues

What is the issue with the software this morning, I cannot upload my latest ride so decided to logout and start again, now cannot log in at all!

Custom53 by Mt. Kenya
  • 1 replies
  • 0 kudos

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