Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! huawei watch heart rate

Hello, I have a Huawei watch that synchronizes with strava, but I usually cannot check heart rate in strava. I thought it was because I didn't have a strava subscribtion so, simply, strava wasn't showing me the data. However, I have just started a 1 ...

Resolved! Current Pace

Hi, I am currently training for a marathon and using Strava to track my runs on my Apple Watch. The trouble I am having is that my plan has specific paces it is telling me to run at during my runs, and Strava on my watch during my runs only tells me ...

Resolved! No content on PC

Has anyone had experience of content not showing on a PC? We can see all the drop down options such as activities and profile but then when the option is clicked there is a blank page. It’s only the one PC but it worked until a couple of weeks ago. W...

DebbieW by Mt. Kenya
  • 2300 Views
  • 7 replies
  • 0 kudos

Resolved! Strava GPS cutting corners

Hi over the past couple of months on my runs and walks my strava GPS keeps cutting corners, this results in my distance and times being off. I have tried reinstalling and at the other stuff is says on the site to do but none of it works. Does anyone ...

Resolved! Zepp to Strava Open Water Swim

Strava is interpreting the open water swimming data from the Zepp app differently from what it should do. Can it not translate the data correctly?Zepp shows it correctly but Strava shows it incorrectly. 

Cman by Mt. Kenya
  • 1600 Views
  • 5 replies
  • 1 kudos

Resolved! Power not displayed in app

Hi, from my last few Zwift rides, the power data is not displayed in the analysis page in the Strava app. The data is present when opening the analysis tab on the website. How to get this visible in the app as well?

Resolved! GPS Device Not Displayed

I recently started using a Cycplus M2 GPS that uses XOSS to upload to Strava.On my activity pages using this device the device is not listed.I've preciously only used Garmin devices and they always show the device used.Is there a reason that this new...

Rumpled by Mt. Kenya
  • 990 Views
  • 2 replies
  • 2 kudos

Resolved! Yoga on Samsung watch 4 app

I created a post here a week ago about not being able to record an activity on my watch.  Jane helpfully transferred the question to a support ticket, but then marked the question as "solved".  Transferring it to support is not "solved".  In particul...

skb by Shkhara
  • 1999 Views
  • 9 replies
  • 6 kudos

Resolved! Another new problem on Galaxy Watch 4

HiI've got another new problem with the Strava app on my GW4. A bit of history... I originally reported another issue back in October:https://communityhub.strava.com/t5/devices-and-connections/known-issue-new-problem-with-heart-rate-recording-on-gala...

MrSPV_1-1705661454519.png MrSPV_0-1705660960717.png
MrSPV by Shkhara
  • 1299 Views
  • 3 replies
  • 2 kudos

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