huawei watch heart rate

[msilveira]

Hello,

I have a Huawei watch that synchronizes with strava, but I usually cannot check heart rate in strava. I thought it was because I didn't have a strava subscribtion so, simply, strava wasn't showing me the data. However, I have just started a 1 month free trial, but I still can't see any heart rate info. Does anyone knows if heart rate from huawei can be uploaded to strava?

Thanks a lot, regards

[msilveira]

Hello,

Scout has marked this as solved, but I can't find where that solution is! Meanwhile, I found out an application "healthsynch" that correctly reads from huawey and then correctly writes it to Strava. But it seems awkward that I need an intermediary between the parts, so I am going to give up on this. Thanks.

[Jane · Accepted solution]

Hello @msilveira 

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

[Jane]

Hello @msilveira 

Thanks for posting about that.  Can you check that you have granted Strava consent to process and store your health-related data which includes heart rate data?  That is necessary before you will see heart rate data on your Strava activities.

Please let me know if that works for you.

[msilveira]

Hi Jane,

Thank you for the info. I have granted consent to process and store my data. Again, today, after my bike ride, Huawei Health sent all the information about it to Strava but no heart rate. Maybe these (huawei watch 4) and Strava are not compatible? Well, I guess I will stick to the free version of Strava...

[Simonsan]

Have you tried to check the 3 boxes mentioned here under point #3 ?

https://communityhub.strava.com/t5/devices-and-connections/huawei-health-to-strava/td-p/4179