I have just purchased a new Galaxy watch 5. I have tried using the Strava app on the watch when i bike to work. It seems to record this ok, but when i look at the ride on my phone or website it does not show the time taken. If i go into the ride, it seems to be recording the segments ok. I tried the walking profile and this worked ok and displayed all the info correctly. Anyone else seen this issue ?
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Thanks for posting about this and sorry to hear of the difficulty. This is a known issue that sometimes happens on Wear OS 3 devices. We do have a workaround that should resolve the time data issue on the activity:
Please give that a try and let me know the results.
Thanks to everyone who posted about this issue on Wear OS device recordings. Good news - the problem is resolved with the latest version of the Wear OS 3 App Strava App. Please ensure you device is updated and thanks very much for your patience.
I figured out it happens when the auto-pause activated before you finish your activity. When auto-pause activates, it records your pause time, so the time jumps to 0:00. When you finish your activity at that point, it fails to record it properly and you have to do the fix as mentioned by Jane.
When you are quick enough to finish the activity before the auto-pause kicks in, you are fine.
I hope this info helps the developers at Strava to fix the issue.
For some reason my time is not recording for my rides this year. Never had this issue before, but so far it is consistently not recording now that I am out after winter. It records speed, distance, MPH, heart rate. Seems like everything but the time. I tried to uninstall and reinstall on my watch, and that did not solve the problem.