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ICG indoor trainer app Data sync

Fraz1001
Mt. Kenya

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I use the ICG Indoor training app when working indoors. 

Everytime I do, when it syncs to my strava it increases the average power. 

I contacted ICG who gave me a few things to try,deleting both ICG and strava apps etc,none of which has worked. 

Anyone else had similar issue or know a work around? 

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hi @Fraz1001 

Thanks for posting about this.  I see you have opened a ticket with Strava Support which is what I would recommend.  They will be able to take a close look at the specific activity and troubleshoot for you.  


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

2 REPLIES 2

Andres
Mt. Kenya

Hi Fraz, sorry I don’t come with a solution. May I ask you how did you sync your ICG app and Strava? I’ve tried different ways with no success. Thanks. 

Jane
Moderator Moderator
Moderator

Hi @Fraz1001 

Thanks for posting about this.  I see you have opened a ticket with Strava Support which is what I would recommend.  They will be able to take a close look at the specific activity and troubleshoot for you.  


Jane (she/her)
STRAVA | Community Hub Team

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