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Incorrect Elevation Gains Apple Watch

RonHuizenga
Shkhara

Hi All,

I use Strava on my Apple Watch Series 6.  For the past few weeks (since last OS update), elevation gains (outdoor ride) have been way off, reporting at least double what they should be.  Is anyone else experiencing the same?  I removed and reinstalled Strava on my watch and phone, but that hasn't made any difference.

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hi All,

Sorry about the confusion.  There's no new release, the fix was applied to the current release.  So if your watch is up to date, the problem should be resolved.  

Give it a try and let us know the results.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

25 REPLIES 25

usirotina
Mt. Kenya

Just experienced the same with a hiking workout. Just compare the elevation gain between the two screenshots. I also checked with my friends who did the same hike and tracked with Garmin and Suunto - they didn‘t experience this import issue and their data on Strava is correct and aligned with original devices..

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I’m keen to hear an update from Strava explaining when they will finally deal with this issue.

RoWi
Mt. Kenya

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Broken (again?) with watchOS 9.6 and Strava 319.0.0

However the Strava button „fix elevation“ worked .. would be nice if it just works again 

levymetal
Mt. Kenya

Just wondering if there’s an update on this? I use the Workout app on my Apple Watch to track my activities then I sync them with Strava later. The Workout app shows the correct elevation during the activity, and the Fitness app shows the correct elevation after the workout. However, the elevation in Strava can be off by almost double. Correcting the elevation does work, but it would be nice to avoid having to do this. 

I tried to correct the elevation to reflect the correct numbers, but it did not work . Any help would be great.

Jane
Moderator Moderator
Moderator

Hi All,

Sorry about the confusion.  There's no new release, the fix was applied to the current release.  So if your watch is up to date, the problem should be resolved.  

Give it a try and let us know the results.


Jane (she/her)
STRAVA | Community Hub Team

I’m keen to hear an update from Strava explaining when they will finally deal with this issue.

Just adding a fresh comment (6-19-2024) that this issue HAS NOT BEEN RESOLVED!!! Jane the moderator has responded over at least two different threads over the course of the last 18 months stating that it’s fixed or an update is available or we can calibrate our watches instead. These are all dodging the larger systemic issue. Strava attempted a roll out of a difference manner in calculating metrics and is forcing their obviously incorrect algorithm onto our profiles and refusing to allow the devices to override with presumably the correct information. 

Strava team please either revise your baseline calculation methodologies or give us the option to permanently refer to our Apple Watches Health derived data instead. This 18-24 months long issue cannot go any further. 

Hi Jane, 

The problem still exists. There has been no improvement sincce I logged this issue. For example, today I went for a 26km ride. I recorded it with my Garmin 830 and my Apple Ultra 2 watch. The ride metrics between both devices were slightly different, but not concerning - except for the ascent data for the Apple Ultra 2, The Garmin 830 recorded a 419m ascent while the Apple Ultra recorded a 410m ascent. When the rides from these devices were imported to Strava the ascent figures for both devices are as follows. Garmin 830 has a 419m ascent (no change), while the Apple Ultra 2 shows a 446m ascent (increase of 36m or 8.8%). This clearly shows that Strava is modifying the Apple Ultra data upon import, but not the Garmin import data. Modifying the data is clearly unnecessary and throws the accuracy of Apple devices out by a significant margin. It means that you cannot trust the ascent data from Apple devices in Strava, but you can trust this data on the Apple devices. Note: this issue is not limited to the Apple Watch Ultra 2. I have found the same issue when I have recorded activities with my iPhone. Given Apple devices are how I typically record my activities I am considering not renewing my Strava membership unless this issue is resolved ASAP. 

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